Remote Sensing Operations Engineer

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

Role Responsibility

The position is offered as a fixed-term contract until 2021.

We are looking for a Remote Sensing  Operations Engineer for joining the Sentinels Data Hub Operations Team.

The job holder will be part of the Sentinels Data Hub Team  as Operations engineer. He/she will be involved in monitoring and maintaining the Sentinels Rolling Archive data dissemination Service.

The service provides Sentinel­-1, Sentinel-­2, Sentinel­-3 and Sentinel-­5P products to end users according to the levels of service agreed with the European Space Agency.

Main tasks are:

• support the review and/or preparation of the documentation relevant to the indexing and storage of the main  products metadata in the DHuS archives scientifically meaningful to end-users.
• Support testing and verification activities.
• Execute regular maintenance activities.

• Support the configuration control and definition of the network interfaces.
• Execution of Transfer to Operations of service applications (e.g. DHuS).
• Real­-time monitoring and control of the end-­to-­end product publication chains.
• Management of service incidents and anomalies.
• Generation and maintenance of Operational Procedures and work instructions.
• Linux Shell scripting for operational incidents management.
• Interfacing with other groups (software development teams, PDGS teams, Copernicus SCI team, Network and Security team).
• Support the update of web contents (e.g. user guides, news publication, service web portals).
• Support to the help desk for replying to operational engineering issues.
• Extraction of service statistics and generation of weekly, monthly and quarterly Operational Reports and Service Performance Reports.
• IT Service Infrastructure housekeeping.
• Support On-call operational activities.

Successful Candidate

For this position the ideal candidate should have the following skills and experience:

• Good knowledge in Linux Operating Systems (e.g. RedHat)
• Very Good Knowledge of Linux shell scripting.
• Good Knowledge of Database Management Systems (e.g. MySQL, Postgres).
• Good Knowledge of Apache.
• Knowledge of Earth Observation satellite data product formats.
• Knowledge of remote sensing algorithms.
• Experience in system administration.
• Knowledge of Copernicus Data Access Project.
• Ability to work in a team and to share and acquire knowledge.
• Pro­active problem solving attitude.
• Fluency in English (written and spoken).
• Good knowledge of French (written and spoken).

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If candidates with equally relevant experience are identified, preference will be given to candidates within "Categorie Protette (Law 68/99)" or registered in “lista di mobilità” (only applicable in case of Italian candidates).

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

About the Company

Serco Italia Spa, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco European Agencies