RT-C/TEC-QQM/00610 PA and Safety Support Engineer

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a  PA and Safety Support Engineer, based in Noordwijk (Netherlands).

Role Responsibility

The right candidate will be responsible to carry out the following tasks:

• Establishing the PA&S requirements baseline for all elements of the project, in compliance with the ESA general Product Assurance and Safety policy; Produce and implement plans, define inputs, outputs, participants, responsibilities, interfaces, coordinate efforts of participants, and produce resulting consolidated inputs.

• Reviewing contractor’s plans, specifications and effort proposed for the execution of the project PA&S programme; Produce reports of review activities performed (e.g. documents reviewed, checklists used, spot check performed) and conclusions/recommendations. 

• Monitoring project & PA status & identify relevant PA issues, including NCR / SPR / Waivers / Problems / Critical Items and systematically tracking all items. Produce monthly reports of monitoring activities performed (e.g. inspections, checks, visits, reviews), including conclusions and recommendations.

• Assessing the implementation of PA&S requirements by contractors, participating in design and safety reviews and directing the necessary preventive or corrective actions; Produce monthly reports with assessment activities performed (e.g. documents reviewed, checklists used, spot check performed), contribution to design and safety reviews, and activities related to preventive/corrective action.

• Participating in the Boards established within the project for the disposition of Nonconformances / Failure Reviews, Test Reviews, etc.; Produce reports of participation to boards, indicating the contribution made to these boards (e.g. review of agendas, participants, minutes of meeting, action follow up, close-out).

• Guiding and monitoring the application and procurement of EEE parts, materials and processes and controlling implementation of applicable requirements; Produce reports on guidance provided, monitoring activities performed and status of compliance to applicable requirements.

• Monitoring the manufacturing, integration and test activities with quality assurance audits, mandatory and key inspection points, test witnessing and configuration inspections; Produce report on activities performed with conclusion and recommendations.

• Defining the formal acceptance requirements and conducting the Acceptance Reviews of all contractual deliverable items; Produce and implement plans for the preparation of the formal acceptance requirements, defining steps, inputs, outputs, participants, responsibilities, interfaces, and coordinating efforts of participants to produce resulting consolidated inputs to project documents. Produce also reports on the activities performed for conduction of Acceptance Reviews.

• Supporting the organisation & management of the support from all PA disciplines

• Controlling NCR / Waivers / Problems / Critical Items. Produce meeting agendas, check that all inputs are available for the NRB or CCB, check that all needed participants are involved, produce NRB or CCB minutes of meeting, follow-up on actions identified, ensure proper nonconformance/wavier/problem/critical item close-out. Produce also reports on control activities performed.

• PA for the verification, qualification, acceptance & delivery activities.

• Participating in progress meetings and CCB meetings. Produce inputs to the meeting and whenever requested, produce meeting agendas, check that all inputs are available, check that all needed participants are involved, produce minutes of meeting, follow-up on actions identified, ensure proper close-out. 

• Participating in all project reviews, including safety reviews. Produce reports on all review activities performed (e.g. documents reviewed, checklists used, spot check performed), conclusions and recommendations. 

•  Supporting the Copernicus Space Segment Product Assurance & Safety (PA&S) Manager in all activities related to the execution of the
Product Assurance tasks for the Copernicus Programme and particular
for the Copernicus Expansion missions (HPCMs);

•  Supporting the pre-development activities for the HPCMs from PA point
of view by ensuring the achievement of the required technological
readiness, in cooperation with the engineering function;
•  Support the internal Copernicus coordination for the Materials &
Processes tasks (MPCBs) in order to improve effectiveness of the review
process with Industry; 

•  Producing reports on project and review activities, including conclusions
and recommendations where necessary, participating in progress
meetings when needed and reporting on project PA status.

Successful Candidate

The right candidate will bring:

•  As per Job Class in engineering or technical sciences

•  Several years experience in the space sector, including 5 years in
Product and Quality Assurance;

•   Experience in supporting R&D and pre-development activities;

•   Solid background in M&P quality would be an asset;

•   Knowledge of Configuration Management or the implementation of Product Assurance within a quality system certified to ISO 9001 would be an asset. 

•    Excellent interpersonal skills are needed, together with a high degree
organizational and communication abilities, and comfortable with working
in a diverse and multinational team environment.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies