RT-C/SCI-MT/00179 Documentalist

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Documentalist, based in ESA/ESTEC, Noordwijk (Netherlands).

Role Responsibility

The main tasks to be performed are the following to support the below projects:

• Solar Orbiter: support project closure in DMS and migration to the DCCM as configuration and execution of archival process to the ESA Central Archives
• BepiColombo: final closure of the FTP server and final transfer to the DCCM repository, support the documentation needs of Operations and execution of archival process to the ESA Central Archives
• ARIEL: manage the handover from the study phase to the development phase, with regard to documentation and configuration of the Project and setup and maintain the entire document management structure of the project after adoption
• Creation and implementation of a template in new projects’ repositories,in line with the SCI DMP.

Typical duties would also include:

• Gathering of deliverable documents from the Project Industrial Consortium, Principal Investigators, Technical Officers and in-house experts
• Manage the entire lifecycle of documents (e.g. registration, update, review and approval cycle, filing, distribution and archiving) and provide support for documentation handovers, from Future Missions to Projects, to Operations, in line with the defined process
• Support to migration activities from a document management system to another (e.g. testing metadata and checking transferred content in line with the dedicated procedure)
• Monitor and maintain the content of the exchange servers (e.g. FTP) in line with the requirements and adopted guideline (e.g. periodical cleaning and final closure of the dedicated area when exchange activities come to an end)
• Update and maintain the project/area DMPs, in a centralised way, recording any deviation from the SCI DMP, agreed with the Science Configuration Officer or the DIRO (Directorate Information and Records officer)
• Ensure incoming and outgoing information/documentation conforms to applicable processes, procedures and working practices
• Assist and support in the definition of the SCI record management and archiving processes and procedures
• Perform the implementation of the archiving process that will include at least the identification of the records, their inventory and transfer/disposal
• Handling confidential and export controlled information (e.g. ITAR) and access rights of users with respect to these deliverables
• Provide assistance in documentation handling to the  Project Scientific Institutes / Principal Scientists Teams and supporting users in retrieving documents from sources like Eclipse, FTPs etc.
• Acting as a point of contact for all the Project interfaces for documentation tools
• Support to enhancements of the document management system and concepts, and of future improvements
• Provision of support to the Project Control and Product Assurance Sections in the processing of RfDs, RfWs, DCRs, DCNs, CCNs, keeping track of them and providing overviews.

Successful Candidate

Specific competence requirements requested are:

• University degree (Bachelor) from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant), with typically 4 years of relevant experience
• Proven experience in document management activities and thorough knowledge of document management processes
• The candidate shall have experience in all the implementative phases of a mission, composed by multiple international interfaces; such experience in a Scientific mission is a definite asset
• Experience in the documentation management matters for launch campaign Clearance to handle export controlled documentation (e.g. ITAR) and have sound experience in handling confidential and export controlled documentation
• Highly organised, with attention to details and be able to efficiently work under pressure and stringent schedule
• Demonstrate excellent communication skills, have distinctive customer focus and be a strong team player.

The following competences would be considered additional assets:

• A general knowledge of the Science projects lifecycle and structure
• Proficiency level in French or other European languages
• A general knowledge of the relevant ECSS standards
• Familiarity with the archiving standards (e.g. ISAD-G and Dublin Core)

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

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When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies