RT-C/NAV-SP/00059 Documentalist

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For our activities in ESTEC, we are currently looking for a Documentalist.

Role Responsibility

The task covers the daily operation, maintenance and change control for records in the Navigation Directorate’s Documentation and Configuration Management System. This includes the participation in and to support improvements of the processes related to the use of electronic documentation and configuration systems, management tools (e.g. for action tracking) and other relevant IT tools. The documentation and configuration tasks are rendered by the CADM Office to given programmes, projects and specific organizational entities within the Navigation Directorate.

It includes the following regular duties in particular:

• Document registration, distribution and archiving, as well as provision of reproduction services of documents and media.
• Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database.
• Processing configuration controlled document changes and official papers relevant to the activities of the unit.
• Generation and maintenance of documentation and configuration tracking lists.
• Support to the management of the User Account List to the Directorate‘s servers and services.
• Support to users for entering and retrieving documents from various Documentation and Configuration Management related server systems (internally and externally).
• Liaising with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues.
• Provision of paper copies of electronic documents on request, creation of electronic versions of documents and management of original files.
• Support to all documentation and configuration related tasks for technical and non-technical reviews.
• Support to the Directorate Document & Records Officer (DDRO) in discharging relevant functions.

The above tasks must be implemented in line with applicable Directorate’s Configuration Management processes and standards in close collaboration with relevant CM authorities.

Successful Candidate

The successful candidate will bring a University degree (Bachelor) from a recognized Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant), with typically 4years of relevant experience.

Additionally, applicants should have:

• The work associated to this position can require handling of classified documentation. The candidate shall confirm to be eligible and willing to apply to a Personal Security Clearance. The previous possession of a Personal Security Clearance will be considered positively.
• Proficient in the English language, both written and spoken, knowledge of another official ESA language is an asset.
• Experience in controlling and/or management of activities and resources in aerospace industry. For some tasks knowledge of Finance/Accounting may be required.
• Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular advance usage of Excel (Ms-Office and in particular advanced use of Excel).
• Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset.
• Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications. Past experience with ESA in relevant activities is an asset.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies