Documentalist (RT-C/NAV-MMC/00095)

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Documentalist, based in Noordwijk (Netherlands) .

Role Responsibility

The task covers the operations, maintenance and evolutions of the Documentation Management System (DMS), including processes, processes and the use of supporting electronic documentation management tool, for a given project/programme or organisational unit. It includes the following typical duties:

•    Regular review of the status of documents in the different archives and where appropriate register this information in the DMS database.

•    Document registration, distribution and archiving, as well as provision of reproduction services.

•   Process configuration controlled document changes and of official papers relevant to the activities of the unit. 

•   Supporting users for retrieving documents from local DMS, DMS’s from external partners and/or industry, out of paper archives, other sources like ESTEC library, scanned documents on CD-ROM or via Internet, etc. 

•  Provision of paper copies of electronic documents on request, creation of electronic versions of documents  

•   Management of original files 

•   Related support to project reviews.

•   Support to enhancements of the document management concepts and of future improvements

•    The above tasks must be implemented in line with applicable configuration management processes and standards and in close collaboration with relevant CM authority.

Successful Candidate

The successful Candidate will bring appropriate skills and specific experience in the following fields:

•    University degree (Bachelor) from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant), with typically 4 years of relevant experience

•   Proficient in the English language, both written and spoken, knowledge of another official ESA language is an asset.

•   Experience in controlling and/or management of activities and resources in aerospace industry. For some tasks knowledge of Finance/Accounting may be required. 

•   Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular advance usage of Excel (Ms-Office and in particular advanced use of Excel).

•   Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset 

•   Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications. Past experience with ESA in relevant activities is an asset 

This might be complemented by Tasks specific qualification requirements as follows:

•   Proven experience in documentation management.

•   Good knowledge of the specific activities and/or organisation, of the applicable configuration management working procedures and support tool(s) are an asset.

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

Make a difference everyday

At Serco everyone has an important role to play. Take pride in what you do.

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Health and life insurance support

• Company events

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, Luxembourg, the Netherlands, Spain, Switzerland.

Serco is a trusted provider of services to National Space Agencies and the European Space Agency (ESA). We have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

Make a difference every day.

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

Serco European Agencies