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Quality Assurance Manager (3565, L4)

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Quality Assurance Manager , based in Brussels.

Role Responsibility

NATURE OF TASKS

The following tasks will be requested to the Quality Assurance Manager :

  • Elaboration and maintenance of IS quality control procedures
  • Provision of quality plans and service level agreements,
  • IS Quality control and evaluation
  • Provision of quality studies, quality assessments or other quality matters associated with information system projects
  • Identify and elaborate test cases in collaboration with application developers, analysts and business representatives and support to the construction of test scenarios and scripts; 
  • Execution of assigned tasks and recording of daily progress within the supporting planning tools;
  • Reporting and presentation of work progress;
  • If required, help IS Testers in tests case and test scenario execution on different platforms and browsers of the integrated systems, including defect creation and defect follow-up; 
  • Advice on test automation strategy and identification of regression tests including    maintenance of test script repositories for updates to existing software
  • Advice on quality improvements
  • Assistance in the implementation of project management methodology
  • Help to identify project and product risks from the quality control perspective
  • Depending on the circumstances, the expert may be requested to provide assistance or support in the resolution of production issues

Successful Candidate

KNOWLEDGE AND SKILLS

  • Good knowledge of IS quality assurance and quality control practices
  • Good experience with quality procedures
  • Good knowledge of the CMMI (Capability Maturity Model Integration)
  • Good knowledge of testing methodologies and tools
  • Excellent knowledge of test automation and automation strategies
  • Experience in the development of automation tools using Java and Java EE as  programming language and automation of web interfaces build using Rich  technologies (Vaadin, JQuery, …)
  • Being able to understand well requirements analysis and application for web  applications and web services (UML)
  • Understanding of relational databases (Oracle) and service testing using SOAPUI   (WSDL, XSD understanding)
  • Good knowledge of information systems lifecycle   Knowledge of software development methodologies (e.g. RUP, Agile)
  • Capable to communicate effectively with different actors involved (testers, developers, management etc.)
  • Strong capacity in preparing and writing studies
  • Strong capacity to give high level presentations.
  • Ability to apply high quality standards
  • Quick learning ability is required, being organized, versatile and a results-oriented   team player
  • Ability to cope with fast changing technologies used in application developments
  • Ability to participate in multi-lingual meetings in French and English, excellent communicator; good command of the English language is mandatory
  • Capability of working in an international/ multicultural environment.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies

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