Quality Assurance Manager (19167, L4)

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Quality Assurance Manager experienced in the field of the most recent testing and development technologies, for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe. This role is involved in the quality assurance stage of software development and deployment, conducting automated and manual tests to ensure the software created by developers is fit for purpose.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity!

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you!

For this position, you will:

• Provision of quality plans, quality assessments, quality control tests, evaluations and service level agreements associated with information projects
• Defining test strategy, approach and execution in development projects.
• Provide leadership and technical expertise within Test Automation and Quality Assurance.
• Monitoring of all the test activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
• Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

• Good knowledge of English (spoken, written)
• Rapid self-starting capability and experience in team working.
• Proactive attitude, communicative (i.e. good listener) and customer-oriented
• Leading transversal tests over multiple systems
• Experience in automating tests with Selenium and Java
• Knowledge of Testing Automation & Methodologies.
• Knowledge to Design, develop and implement Test Plans, Cases & Processes.
• Knowledge to Preparing and execute test cases/scenarios (with datasets).
• Knowledge of Scripting & Documentation.
• Knowledge to Regression & Negative Testing.
• Experience on Defect/Bug Tracking.
• Experience on Test Strategies & Coverages.
• Knowledge of QA Standards.

Experience in testing JEE apps, Angular apps and Web Services is a plus. Experience working with the following tools is requested:

• Selenium
• Confluence / Jira
• Java SE (write some non-Test NG classes of his own)
• Some minimal theoretical OOP knowledge: polymorphism, access modifiers, interface
• Versioning system for development (SVN, Git etc)
• Web services (either SOAP or REST)

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies