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Project Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Project Manager for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!


Role Responsibility


 Manage the implementation of information systems to meet identified business needs,
acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality.
 Coordination of the implementation of the business requirements.
 Definition and analysis of the business requirements.
 Guide the team in charge of project activities and review their deliverables. Ensure the agile methodology in place is applied.
 Estimate costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference.
 Prepare and maintain project and quality plans and track activities against the plan.
 Assistance to the definition of internal methodologies and application lifecycle.
 Participation in functional working groups, progress meetings and meetings with the users.
 Provision of quality plans, service level agreements, quality control and evaluation, quality assessments or other quality matters associated with information systems projects.
 Provision of security studies, security assessments or other security matters associated with information system projects.
 Depending on the circumstances, the PM may be requested to provide assistance or support in the resolution of production issues.

Successful Candidate


Knowledge and skills
 Experienced in business analysis and gathering user requirements.
 Experience with project management: planning, effort estimation, coordination.
 Good knowledge of project management standards and methodologies.
 Good knowledge of project management tools.
 Experience in delivering Business Process Management tools.
 Good knowledge of business process analysis.
 Working experience with Microservices, RESTful APIs and Event-driven Service Oriented Architectures.
 Knowledge of information systems matters.
 Knowledge in IT consulting matters.
 Experienced in writing qualitative functional analysis and produce structured documentation (UML diagrams, Use Cases, Mock-ups, etc.).
 Experience designing multilayer applications and integration points.
 Knowledge of interoperability technologies (e.g. Kafka, message oriented middleware, service oriented bus).
 Working experience of software development methodologies (e.g. SAFE, RUP).
 Good knowledge in relational databases management.
 Good knowledge of UML Modelling language.
 Experience in Object Oriented Design and Development, abstract thinking, reusable components design and development.
 Experience with modern UI paradigms (client-side scripting).
 Capacity in preparing and writing studies, business cases and presentations for a large
audience (e.g. giving speeches on public events, providing demos to users).
 Ability to apply high quality standards.
 Ability to participate in multi-lingual meetings, excellent communicator.
 Capability of working in an international/ multicultural environment.
 Fluency in English (written and orally).

 Knowledge of Agile methodologies (e.g. SAFE).
 Ability to cope with fast changing technologies used in application architecture and design.
 Working experience in leading complex-IT projects, with multiple stakeholders and large users base.
 Solution architecture skills on Cloud-native, multi-tenant, highly scalable applications
(microservices, full-stack, private cloud, Kubernetes).
 Working experience in managing large international teams within collaborative environments.
 Usage of project management and knowledge management tools.
 Knowledge of the Commission policies and procedures will be an asset (in particular
regarding research grants management).
 Experience in managing user groups and supporting users in order to conclude appropriate benefit decisions for orientation of the IT developments.
 Working experience of JAVA (JEE) technology, JEE 6 environment and standards, EJB3.



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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