Package Description
What We Offer
- Competitive Salary
- Corporate Benefits Package
- And the chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
In Europe, we work closely with our customers to deliver custom-made and specialized services across International Organizations, Space, Immigration, and Defence. We provide tailored services for various public sector bodies including European Institutions, the Belgian and German Defence, the European Space Agency, and the European Organization for Nuclear Research (CERN). Our expertise spans IT services, Facility Management, Space Research, and Operations.
We’re looking for a Project Manager, to reinforce the team!
We look forward to meeting you!
Main Responsibilities
Where you fit in
As a member of the Data, Digital & Technology Europe team at Serco, you will enter a challenging but rewarding environment. Serco Europe is in a period of growth and change, and in your role as project manager at Serco you will help us to deliver value and enact change across our businesses and geographies.
What you will do
- Manage and deliver projects and workstreams on Scope, Requirements, Time, Cost, Quality, Risk and Deliverables/Products/Benefits.
- Engage stakeholders such as users, managers, IT specialists, SME’s, architects, or suppliers to deliver project outputs.
- Mobilise and lead teams composed of a mixture of staff and suppliers across organisational and geographical boundaries. You ensure they have the necessary skills, capacity, and experience to achieve the required outcomes.
- Proactively manage variances and changes on scope, time, cost, and quality.
- Identify risks and take appropriate mitigating actions.
- Align expectations across your stakeholders and facilitate decision-making in a timely and effective manner.
- Timely report on the status of your projects, whether detailed or managerial, business or IT.
- Understand and apply the right collaboration methods considering project and business needs as well as constraints.
- Proactively identify dependencies and synergies with other initiatives and projects.
Successful Candidate
About you
- Strong IT experience with significant experience establishing and delivering larger, more complex projects.
- Ideally recent project management experience with ServiceNow implementations.
- Comfortable with all aspects of project management. Proven track record.
- Structured, self-starting and mature on stakeholder management up to C-Level.
- Strong affinity with IT technology in one or more areas (Cloud Solutions, Digital Platforms, , M365 environment, Infrastructure, Applications, Interfaces, Data Management,).
- Familiar with leading geographically dispersed teams as well as managing external partners and suppliers.
- Team player and a good communicator.
- Strong negotiator.
- Excellent presentation skills.
- Resourceful, able to anticipate on
- Ideally you have project managed one or more integrations or transitions.
- Familiar with both agile and waterfall methodologies as well as tools like Jira.
- Experience with business and IT processes.
- Degree educated with a learner mindset.
- Native or C1 German speaker.
- Fluent in English.
- Experience with operations and Service Management (ITIL) is desired.
- A background in consultancy is beneficial
About the Company
About Serco Group
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe.
Why Should You Join Serco ?
- Contribute to innovative projects in the public services sector, and making a difference.
- Your contributions are valued and recognized, with opportunities for professional/personal growth.
- Be part of a company passionate about diversity and inclusion
- Enjoy a friendly and professional environment that respects your work-life balance.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.