Project Manager (Project Management Methodologies and IT Governance) (19071, L5)

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Project Management with expertise in Project Management Methodologies and IT Governance for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity!

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

Your tasks: 

• Manage the implementation of information systems to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
• Give proposals for project strategies, planning, definition of tasks and deliverables, review of project deliverables, quality control, risk analysis and management, status reports, problem reporting and management systems, follow up and organisation.
• Guide the team in charge of project activities and review their deliverables.
• Participate in functional working groups and progress meetings.
• Estimate costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference.
• Prepare and maintain project and quality plans and tracks activities against the plan, provide regular and accurate reports.
• Monitor costs, timescales and resources used, and take action where these deviate from agreed tolerances. Ensure that delivered systems are implemented within these criteria.
• Manage the change control procedure gaining agreement for revisions to the project from project sponsors.
• Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience.
• Elaboration and maintenance of IS quality control procedures
• Provision of quality plans and service level agreements,
• IS Quality control and evaluation
• Provision of quality studies, quality assessments or other quality matters associated with information system projects
• Definition, elaboration and management of quality tests
• Advice on quality improvements
• Assistance in the implementation of project management methodology
• Risk analysis

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Knowledge and skills

• Project management
• Good knowledge of project management standards and methodologies
• Usage of project management tools e.g. MS Project
• Good technical knowledge on the projects aspects
• Practical knowledge of reporting methods
• Ability to give presentations
• Ability to apply high quality standards to all tasks
• Ability to participate in multi-lingual meetings, good communication skills.
• Capability of working in an international/multi-cultural environment, rapid selfstarting capability and experience in working in a team, understanding the needs, objectives and constraints of those in other disciplines and functions
• Leadership capability.
• Good knowledge of IS quality assurance and quality control practices
• Good experience with quality procedures
• Knowledge of the CMMI (Capability Maturity Model Integration)
• Good knowledge of information systems lifecycle
• Knowledge of software development methodologies (e.g. RUP, Agile)
• Capable to communicate effectively with different actors involved (testers, developers, management etc.)
• Strong capacity in preparing and writing studies
• Strong capacity to give high level presentations.
• Ability to apply high quality standards
• Ability to participate in multi-lingual meetings, excellent communicator
• Capability of working in an international/ multicultural environment

Education

• Master’s level or 5 years of higher education or an equivalent number of years of IT professional experience as stated in the DIGIT-TM – Service Requirements. Experience and expertise
• Minimum 13 years of IT professional experience
• Minimum 13 years of project management Methodologies (e.g. Prince2, PMI, PM2 …)
• Minimum 8 years of project management tools (e.g. MS-Project, JIRA …)
• Minimum 10 years of experience in RUP, Agile, or another software development process methodology.
• Minimum 8 years of experience in IT Governance and Portfolio Management and /or Quality Assurance Methodologies
• Experience in Business Process Modelling
• Experience with Microsoft EPM/PPM
• Experience with quality procedures (e.g. ISO 10006:2003).
• Experience in team management.
• Experience in translating user needs into technical requirements.

Additional requirements:

Available within a three months' time frame.

Personal skills

• Ability to work in a team
• Ability to analyse complex documents
• Ability to follow and interpret Internal procedures and standards
• Ability to work with imposed deadlines
• Ability to work independently on specific tasks while at the same time functioning as a member of a project team.
• Fluent in English

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies