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Project Manager (14377, L5)

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Project Manager, based in Brussels.


Role Responsibility

The key person will be responsible for:

  •  Collect and assess IT investments (on the basis of mandatory documents such as the  “project initiation request”, the “business case” and the “project charter”);  Connect the investments to the relevant portfolio; 

  •  Evaluate the onboarding of new investments in view to support the DIGIT  decision-making process; 


  • 1 An official from DIGIT

  •  Support strategic and portfolio communications within the organisation;  Consolidate resource demand & supply, identify gaps and over-allocation;  Collect, maintain and monitor macro information regarding portfolio components  to support the portfolio analysis and to populate dashboards; 

  •  Support the Portfolio Managers (PfM), in their portfolio management activities;  Maintain the Portfolio Repository ; 

  •  Analyse project-end reports in order to improve management processes and  artefacts; 

  •  Supports the Portfolio/Project Managers (PfMs) to apply Portfolio Management  procedures; 

  •  Works with the Local Portfolio (Support) Office(s) (LPfOs) to improve processes,  methodologies and tools supporting the management of the components and overall  portfolio management; 

  •  Collects and consolidates ideas for portfolio framework improvements. 

Successful Candidate

The key person should have:

  • Sound experience in IT Portfolio Management Methodology; 

  •  Sound experience in implementing and using portfolio management solutions.  Knowledge of “PowerSteering” software is an asset; 

  •  Sound experience in IT governance process; 

  •  In depth knowledge of Project Management. Knowledge of PM² methodology is  an asset; 

  •  Experienced with Cost/Benefit analysis practices; 

  •  Good technical knowledge on the projects aspects; 

  •  Good reporting methods; 

  •  Ability to apply high quality standards to all tasks; 

  •  Ability to prepare and give presentations with strong capacity in writing  assessment reports;  

  •  Good communication skills and ability to participate in multi-lingual meetings;  Proactive attitude, customer oriented and results; 

  •  Rapid self-starting capability and experience in team working and working in an  international/ multicultural environment; 

  •  Engineering or Computer Science university degree or relevant experience;  Excellent knowledge of English (spoken, written).
  • Knowledge of French (spoken,  written) will be a plus, but not mandatory; excellent communicator.



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies


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