Operations Preparation Engineer

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

The Operations Preparation Engineer  will support the Service Architect for all aspects related to System Operations.

In particular, he/she:

• is responsible for the definition of the Operations Baseline and Operations Plans and Procedures and their validation
• coordinates with Management Team to ensure that the Operations Baseline is in line with the overall Service Solution
• supports the Operations Coordinator for the generation of working instructions in line with the Operations Baseline

Successful Candidate

• Proven experience in Technical writing is a must    
• University degree in a relevant technical discipline or equivalent work experience 
• Specification of system and operational concepts, facility requirements and external operational interfaces management                        
• Operation Procedures development life cycle and Operation Preparation environment and configuration management for operational systems                                                            
• Experience in definition, development and validation of operations                                                   
• Relevant experience in configuration management of operational systems                   
• Good system knowledge of complex data dissemination system   
• Excellent interpersonal skills and team working capabilities
• Excellent written and verbal communication
• Fluency in English (written and spoken)                             
• Knowledge of Copernicus Ground Segment and Copernicus Data Access is an asset                                    

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies