Mission Desk Deputy (Noordwijk,Netherlands )

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Mission Desk Deputy based in ESTEC, Noordwijk.

Role Responsibility

As Mission Desk Assistant you will carry out a variety of administrative tasks in Serco’s Mission Desk service in the Budget Execution and Monitoring Division at ESTEC, such as:

• Receiving mission claims and checking supporting vouchers;
• Calculating the settlement of the mission based on the rules of the agency;
• Entering the settlement data into the customer’s database;
• Filing the vouchers and supporting documentation;
• Receiving and checking invoices from travel agent and car hire and entering the data into the customer’s database;
• Filing the invoices and supporting documentation;
• Providing staff with information about the ESA rules on missions;
• Providing staff with explanations concerning settled travel claims;
• Other ad hoc tasks as requested by Section Head.
• Leading team communications
• Weekly tasks and activity planning
• Data Monitoring on output activities

Successful Candidate

The ideal candidate should bring a completed Secondary Education or a professional training in administrative techniques / secretarial related activities, at least 1 year of experience within a similar international role and the following:

• Fluent in English; knowledge of another member state language is an asset;
• High level of flexibility;
• Highly proficient in MS office, Lotus Notes and other personal computer software;
• Good organisation skills, good communication skills;
• Ability to cope with pressure and work in a team;
• Ability to establish and maintain effective working relationships with the outside world.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies