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Logistics Tools Assistant (LTA)

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Logistics Tools Assistant (LTA) in Brussels

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity!

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

 

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As Logistics Tools Assistant (LTA) you will be responsible for:

  • Assistant in the definition of needs for finding/develop appropriate tools for the service
  • Provision of project documents applying a methodology
  • Capacity to develop modules to improve current tools of the service

For the senior position:

  • Expert in project management
  • Provide business analysis enabling to choose between different tools
  • Coordination of the different stakeholders (sometime services)

Management

  • Develops and maintain internal and external contacts linked to projects
  • Develop or verify and validate all the documentation linked to projects
  • Provide and keep up to date planning linked to projects

For the senior position:

  • Put in place selection criteria between different solutions enabling to limit which ones to be finally proposed
  • Organize POC with tools providers

Indicative roles in a project

  • Analyst
  • Interface between stakeholders of a project
  • Developer

For the senior position:

  • Market IT tools analyst (if expert in logistic is a plus)

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Analysis and technical skills

  • Capacity to quickly understand analyse all operation of a service
  • Good knowledge of project documentation to be provided
  • Good knowledge of at least one IT development language compliant with the EP environment
  • Good knowledge of databases principles
  • Good skills in all of the MS office applications
  • ITIL V4 Foundation Certified (or where absent, a (TM-1 or FP-2) penalty may apply and the certification must be passed within 3 months after the start of the contract)

For the senior position:

  • Able to manage a project in the way of methodologies compliant with the EP standards
  • Analysis of complex needs in the domain of the logistic
  • Capacity to plan project mid and long term taking into account multiple constraints and multiple resources
  • Capacity to steer logistic tool migration project
  • ITIL V4 Foundation Certified (or where absent, a (TM-1 or FP-2) penalty may apply and the certification must be passed within 3 months after the start of the contract)

Experience

  • Completed secondary education (EQF10 Level 4) and 3 years of relevant experience in indicative or similar roles or degree awarded for first cycle of higher education(min. 180 ECTS or equivalent / EQF Level 6) and 1 year of relevant experience in indicative or similar roles or degree awarded for the second cycle of higher education(min. 300 ECTS or equivalent / EQF Level 7) in logistics or similar related field

For the senior position:

  • Completed secondary education (EQF Level 4) and 5 years of relevant experience in indicative or similar roles or degree awarded for first cycle of higher education (min. 180 ECTS or equivalent / EQF Level 6) and 3 years of relevant experience in indicative or similar roles or degree awarded for the second cycle of higher education (min. 300 ECTS or equivalent / EQF Level 7) in logistics or similar related field ITIL Managing Across the Lifecycle Qualification
  • Ability to steer a team

Language and communication skills

  • Fluent in both English/French both written and oral
  • Ability to actively participate in a meeting

For the senior position:

  • Good presentation skills
  • Good reporting skills (formal project reporting)

Organisational skills

  • Able to report regularly on a project in progress
  • Independent and methodical on information retrieval
  • Giving importance to established schedules
  • Customer wished result oriented

For the senior position:

  • Able to report regularly on a project in progress in a very clearly and synthetically manner
  • Manage his schedule autonomously with a concern to optimize the achievement of the wished result

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.
  • Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

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Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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