Package Description
Full details on application.
Relocation assistance provided (if applicable).
Job Introduction
Job Introduction
Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency.
One of our main major customers in the continental Europe is the European Space Agency, with Serco being the largest on-site service provider.
For 2017 we anticipate further growth in our operations in ESTEC and as a result we are pleased to announce the following opportunity.
Main Responsibilities
- Support to the ESA Human Resources Department in a variety of HR processes;
- Work autonomously as the main contact point for a defined number of directorates;
- Work closely with the Human Resources Advisors and regularly interface with colleagues from other HR Services and with external interfaces;
- Ensure that activities are performed according to HR processes and the Agency's Staff Rules and Regulations;
- Recruitment of all categories of staff, from the preparation of vacancy notices, to the approval of the recruitment proposals;
- Follow-up and timely preparation of probation reports and contract extensions;
- Reassignment letters and critical review of Terms of Reference;
- Administering arrival and departure processes for all categories of Trainees (including preparation of contracts, extensions and departures letters);
- Supporting induction activities, including the facilitation of Take-up Duty sessions;
- Maintaining the organisational changes by updating the Organisation Management Module in HRMS SAP;
- Generating ad hoc HR reports and statistics when requested;
- Supporting one or more corporate programmes according to the needs of the service;
- Recommending and actively participating in the improvement and consolidation of internal processes, procedures and tools related to the Recruitment Service;
- Contract administration spanning over the whole career of the staff;
- Verification of entitlements to allowances, indemnities and benefits;
- Generation and maintenance of payroll inputs;
- Administration of working time and leave;
- Preparation of statements;
- Coordination of the Annual Social Benefits Questionnaire exercise;
- ESTEC contact point for Cigna-related queries;
- Administrative lead in relation to one or several international schools;
- Settlement of Launch Campaigns;
- Data input to several concurrent IT systems, mainly SAP Human Resources Management (including Success Factors), electronic staff files, Team Site, etc.;
- Actively suggest improvements of internal processes and tools related to the different services.
Successful Candidate
- University Degree (minimum Bachelors level);
- Previous experience with human resources administrative processes, and/or HR administration preferably within an international environment;
- Ability to work autonomously, as part of a team and as the main contact point for a defined group of staff and managers;
- Ability to interpret and explain ESA rules and procedures;
- Proven experience in the use of various IT tools running in parallel;
- Good communication skills in English with the ability to draft written correspondence in English;
- Strong organisational and time management skills with a proven ability to prioritise;
- High level of accuracy, attention to detail and follow up;
- Positive attitude and customer service focus, maintaining ESA’s professional reputation;
- Resourceful approach to problem solving;
- Excellent sense of discretion and confidentiality;
- Strong work ethic and flexibility to work under pressure in a fast paced environment;
- High degree of self-motivation, energy and the ability to work both independently and as part of a team.
About the Company
The Serco Group is a FTSE 250 corporation with over 70,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government (B2G) business, specialising across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.