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Ground Stations Operations Engineer (EUMETSAT)

Please Note: The application deadline for this job has now passed.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Support provided to EU Nationals requiring relocation – Information available upon request

• Company events

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

On behalf of our customer EUMETSAT, we are looking for an expert Ground Stations Operations Engineer. You would be working on-site (hybrid) at EUMETSAT’s site in Darmstadt. Your mission is to provide routine operations services for the operational ground stations for EUMETSAT Geostationary Earth Orbit (GEO) and Low Earth Orbit (LEO) missions. 

You would also provide services for the evolution of operational ground stations for all EUMETSAT GEO and LEO missions. Additionally, you would provide services for the Operations Preparation of ground stations, their monitoring functions and test tools for future EUMETSAT GEO and LEO missions.

Main Responsibilities

As Ground Stations Operations Engineer you will concentrate your activities on the following:

Provide Routine Operations services for the operational ground stations for EUMETSAT Geostationary Earth Orbit (GEO) and Low Earth Orbit (LEO) missions including:

  • Conduct and coordinate routine and special operations
  • Monitor the performance and quality of the ground stations, report and investigate anomalies, participate in the correction of anomalies and propose evolutions
  • Create and maintain schedules
  • Contribute to the preparation and maintenance of documentation to perform routine, non-routine and contingency operations activities, including operational procedures, working practices and user guides, in accordance with EUMETSAT document management and configuration control processes
  • Contribute to the maintenance of statistics databases and monitoring systems
  • Provide statistics and inputs for periodic OPS reporting as defined in operations documentations
  • Provide periodic inputs to mission Key Performance Indicators (KPIs)
  • Contribute the medium and long-term operations planning.

Provide services for the evolution of operational ground stations for all EUMETSAT GEO and LEO missions, including:

  • Contribute to the definition of evolutions including requirements specifications and further development
  • Evaluate the technical requirements, and assess their compliance with the relevant ground segment requirements
  • Contribute to the operational validation of upgrades, and to the compilation of the relevant operational validation reports
  • Contribute to the operational validation activities of ground stations evolutions, and to the compilation of the relevant validation reports
  • In coordination with the relevant division from the Technical and Scientific Support (TSS) department, define and implement procedures and tools for the monitoring of the ground stations.

Provide services for the Operations Preparation of ground stations, their monitoring functions and test tools for the future EUMETSAT GEO and LEO missions:

  • Contribute to reviews, particularly identifying system deficiencies, raising operational risks and suggest their potential resolution
  • Contribute to workshops with providing ground stations expertise
  • Contribute to the preparation and tracking of the status for configuration items validation and Operational Scenario Validation (OSV)
  • Contribute to the definition of operations concepts, operations preparations and commissioning activities
  • Contribute to the integration, verification and validation test campaigns within the relevant ground segments
  • Contribute to the definition of transition plans
  • Contribute to the generation of operational documentation.

You shall provide services for the commissioning of ground stations, for the future EUMETSAT GEO and LEO missions.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  • Experience in the operations preparation and routine operations of Geostationary (‘GEO’) and/or Low Earth Orbit (‘LEO’) satellite systems;
  • Experience of document management and configuration control processes;
  • Experience of development and upgrades within a 24/7 operations environment;
  • Experience in defining user interfaces for operations (HMI, reports, etc.);
  • Experience in the configuration and/or use of Space Link Extension (SLE);
  • Experience in the use of Dataminer.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

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