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Expert product owner

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring an Expert product owner for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!


Role Responsibility

As an Expert product owner you will be responsible for:

  • Facilitate building a new way of working and Lean culture for Dev, Sec and Ops Teams following Agile@Ec and SAFe methodology.
  • Lead and coach mixed DevSecOps teams with developers, analysts, testers operation and infrastructure specialists.
  • Support and advice development teams at EC willing to adopt DevSecOps practices and Agile/Safe practices and culture.
  • Implement best practices into DevSecOps pipeline.
  • Enhance automation reporting and monitoring/alerting.
  • Implement deployment automation, infrastructure system.
  • Defining and ensure compliancy to SLA metrics and escalation procedures.
  • Implement build plans for JEE and Angular projects in a continuous integration tool (Bamboo, Jenkins, Gitlab, AWS).
  • Document and provide training on the procedures in place.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Following skills and knowledge are required for the performance of the above listed tasks:

  • Rapid self-starting capability. Excellent interpersonal and communication skills.
  • Excellent knowledge broker.
  • Delegation and decision-making skills
  • Good knowledge of applications design. Good knowledge of architecture best practices and patterns. Familiarity with microservices and architecture in the cloud. Knowledge of interoperability technology (web services, message-oriented middleware, event architecture), applications design and Relational DBMS.
  • Ability to cope with fast changing technologies used in application architecture and design.
  • Excellent interpersonal and communication skills
  • Ability to participate in multi-lingual meetings, ease of communication.
  • Good redaction skills.
  • Ability to give technical presentations.
  • Ability to apply high quality standards.
  • Ability to participate in multi-lingual meetings.
  • Capability of integration in an international/multi-cultural

Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:

  • Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
  • Ability to participate in multilingual meetings;
  • Ability to work in multi-cultural environment, on multiple large projects;
  • Excellent Team Player
  • Ability to understand, speak and write English C1 and French B2
  • High degree of discretion and integrity is required as the applications managed and maintained in [DIGIT B3] contain personal and confidential data

At least 3 years of specific expertise in

  • Working experience with the following tools: JIRA, Big Picture, Confluence, Bamboo, IBM RTC
  • SAFE 4(4.5) and Agile@EC proven knowledge or certifications
  • DevSecOps activities in setting up of continuous integration and developing automated deployments with tools such as Jenkins CI/CD;
  • Knowledge of service monitoring technologies. Experience in Prometheus and Grafana
  • Good understanding of full stack architectures principles, Web security: experience in at least one set of technology (JEE, Node JS/Express, Python, Angular, React…).
  • Experience in release management tools and continuous deployment tools.
  • Testing automation and end-to-end testing.
  • Experience in Container Management (Docker, Kubernetes clusters).
  • Experience in cloud based development (AWS web services).
  • Experience with SonarQube and/or other equivalent tools.
  • Must have decent knowledge in Java, IBM DB, Oracle, Redhat, Tomcat;
  • VDI roll-out and virtualization

Following certificates & standards are required for the performance of tasks:
Mandatory certification (one of):

  • Certified Scrum Product Owner (CSPO),
  • Professional Scrum Product Owner (PSPO),
  • SAFeProduct Owner or equivalent.

Optional certifications:

  • ITIL certification above ITIL foundation (or equivalent).
  • Project management certification such as Prince2, PM² or equivalent



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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