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Enterprise Architect with expertise in Business architecture, Business processing and UML (21731, min 13 years experience)

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Enterprise Architect with expertise in Business architecture, Business processing and UML for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!


Role Responsibility

Nature of tasks
 Architectural vision and elaboration
 Development and enhancement of architecture
 Assistance with the implementation of the architecture
 Architecture maturity assessment
 Analysis of organisational structures
 Analysis of information systems portfolio
 Analysis of enterprise business processes
 Corporate Data flow analysis
 IS costs/benefits analysis
 Rationalisation of IT systems

Successful Candidate

Knowledge and skills
 Good knowledge of enterprise architecture
 Good knowledge of business processes analysis
 Knowledge of software maturity models
 Strong capacity in writing and presenting studies
 Ability to participate in multi-lingual meetings, excellent communicator.
 Capability of working in an international/ multicultural environment
 Knowledge of IT Governance and operations

Master’s level or 5 years of higher education or an equivalent number of years of IT
professional experience as stated in the DIGIT-TM – Service Requirements.

 Minimum 13 years of IT professional experience
 Minimum 13 years’ experience in elicitation and analyse of business requirements
 Minimum 10 years' experience in scope modelling
 Minimum 10 years of business process analysis and business process modelling experience (e.g. BPMN)
 Minimum 10 years' experience with UML or CASE tools (e.g. UML)
 Strong experience with enterprise architecture models and tools
 Strong experience in consulting
 Proven experience with quality procedures
 Extensive experience with enterprise architecture best practices and goals
 Very good experience in dealing with stakeholders and business representatives
 Very good communication skills

Additional requirements:
Available within a three months' time frame.
Personal skills
 Ability to work in a team
 Ability to analyse complex documents
 Ability to follow and interpret Internal procedures and standards
 Ability to work with imposed deadlines
 Ability to work independently on specific tasks while at the same time
functioning as a member of a project team.
 Fluent in English



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies


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