Package Description
Competitive Salary
Corporate Benefits Package
Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is a trusted partner for European institutions and international organizations, offering diverse services like ICT support, infrastructure, contact center management, and more for over 30 years. Our dedicated employees share a commitment to quality service.
We continuously strive to enhance service delivery, fostering an environment where ideas thrive. With a track record of excellence across sectors, we're embarking on a new mission - partnering with the Justice sector to establish transition houses in Enghien, promoting community integration and individual success.
Join us in Enghien as an Educator ( Night ) to support this initiative. Explore the opportunity below and apply to be part of our community, where well-being and Serco values drive everything we do.
Main Responsibilities
Responsibilities :
- You supervise and assist the residents in their daily lives and establish an educational framework
- You welcome new arrivals, enforce the living environment rules, manage group dynamics, ensure adherence to schedules, monitor room cleanliness, organize activities, and assist in meal preparation.
- You organize, lead, and supervise educational, creative, cultural, and sports activities both within and outside the Transition House.
- You maintain order and calmness, providing a structured and secure living environment, including safety, room checks, conflict prevention and management
- You provide more individualized support for the residents, building trust-based relationships, supporting their personal projects, and promoting autonomy.
- You provide coordination between the residents and other services, participate in teamwork aimed at their well-being and contribute to problem resolution
- You assist in the settlement of new arrivals (hygiene kits, room allocation, explanation of Transition House, operations, etc.).
- You conduct monthly assessments of each resident, in collaboration with colleagues.
- You participate in multidisciplinary meetings.
Night Shift Schedule
- 10pm - 6am
In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.
Successful Candidate
LEVEL OF EDUCATION
- A high school diploma or professional bachelor's degree in Education or a related field.
KNOWLEDGE AND SKILLS
- A minimum of 8 years of relevant experience in a similar social care environment with a bachelor's degree, and a minimum of 10 years without one.
- Proficiency in conflict resolution and mediation techniques
- Training in crisis intervention and de-escalation strategies for handling volatile situations
- Ability to independently address and resolve problems, seek alternatives and implement solutions
- Basic knowledge of MS Office: Word, Excel, etc
- Strong communication and interpersonal skills
- Patience, empathy, and the ability to work with individuals facing challenging circumstances
- Ability to work as part of a collaborative team
- Fluency in French, with proficiency in other languages being an asset
About the Company
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
Why Should You Join Serco ?
- Contribute to innovative projects in the public services sector, and making a difference.
- Your contributions are valued and recognized, with opportunities for professional/personal growth.
- Be part of a company passionate about diversity and inclusion
- Enjoy a friendly and professional environment that respects your work-life balance.
We are diverse and inclusive organisation.
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
For more information on how the personal data in your application is process, please see the link Data Protection policy here.