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Earth Observation User Requirements Expert (database and web-based applications development)

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

The Joint Research Centre (JRC) is the European Commission's science and knowledge service which employs scientists to carry out research in order to provide independent scientific advice and support to EU policy. As subcontractor, Serco Italia S.p.A. is currently looking for an Earth Observation User Requirements Expert (database and web-based applications development) to join our great team in Ispra (VA)!

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in this new job opportunity!

Does this vacancy not suit your profile? Not to worry, you can send your updated CV to careers.italy@serco.com – a member of our Recruitment Team will come back to you shortly after.


Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As Earth Observation User Requirements Expert (database and web-based applications development) you will be responsible for:

  • Design, implement and maintain a KCEO Policy Requirement Database: define structure, formats, metadata for needs/requirements, survey with User DGs on requirements for EO products, services and interfaces.
  • Support the translation of policy needs into quantitative requirements (EO value chain assessment) and link with Copernicus products catalogue. Populate the KCEO policy requirement database with existing compiled needs/requirements.
  • Develop a web interface to access and query the database and to produce summary output, tabular or graphical, for specific policy areas.
  • Support in depth assessment of current and potential usage of EO in specific EU policy areas by carrying out ad hoc analysis and integration of relevant EO products and deriving targeted indicators.
  • Design and develop web-based tools (interactive maps, dashboards) to implement and demonstrate the integration of products and added value results to policy makers, i.e. user interface for the “last mile”.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Italy and around the world.

Successful Candidate

Your skills: 

  • Good knowledge of relational database management, spatial extension, spatial database design (e.g. PostgresSQL/POSTGIS, UML).
  • Good knowledge of scripting and programming languages for data and geo-data processing and analysis (such as e.g. R, Python)
  • Good knowledge of development of web-based applications and mapping (e.g., GeoServer, Leaflet).
  • Good knowledge of GIS software and libraries (QGIS, ArcGIS, GDAL)
  • Good knowledge of EO data analysis and processing skills (quality check, data transformation and conversion, integration, statistical analysis)
  • OS: Linux
  • Experience with large datasets processing
  • Knowledge of statistical modelling
  • Good knowledge in the field of environmental science
  • Very good writing and presentation skills reporting scientific documentation
  • Very good English proficiency
  • Knowledge of existing EU policies and of INSPIRE regulations as asset



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

Joining Serco Italy’s amazing team offers:

  • Competitive Salary 
  • Great career opportunities in the Space industry
  • Competitive Salary
  • Corporate Benefits Package
  • Exciting relocation package (if applicable)
  • Company events
  • International environment

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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