Package Description
What we offer if you join our amazing team:
- Flexible working policy (hybrid working)
- Comprehensive and competitive benefits plan
- A range of wellness activities and employee assistance programs
- Casual dress code
Job Introduction
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Serco's expertise in spacecraft management, ground systems and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector
On behalf of our client, the European Space Agency, we are looking for a skilled Documentalist to join our team at the esteemed ESA-ESTEC site, in the Netherlands.
Main Responsibilities
As Documentalist you will concentrate your activities on the following:
- The tasks cover the daily operation, maintenance and change control for records in the Navigation Directorate’s Documentation and Configuration Management System.
- This includes the participation in and to support improvements of the processes related to the use of electronic documentation and configuration systems, management tools (e.g. for action tracking) and other relevant IT tools.
- The documentation and configuration tasks are rendered by the CADM Office to given programmes, projects and specific organizational entities within the Navigation Directorate. It includes the following regular duties in particular:
- Document registration, distribution and archiving, as well as provision of reproduction services of documents and media.
- Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database.
- Processing configuration-controlled document changes and official papers relevant to the activities of the unit.
- Generation and maintenance of documentation and configuration tracking lists.
- Support to the management of the User Account List to the Directorate‘s servers and services.
- Support to users for entering and retrieving documents from various Documentation and Configuration Management related server systems (internally and externally).
- Liaising with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues.
- Provision of paper copies of electronic documents on request, creation of electronic versions of documents and management of original files.
- Support to all documentation and configuration related tasks for technical and non-technical reviews.
- Support to the Directorate Document & Records Officer (DDRO) in discharging relevant functions.
- The above tasks must be implemented in line with applicable Directorate’s Configuration Management processes and standards in close collaboration with relevant CM authorities.
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
- A bachelor’s degree from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant).
- At least 4 years of previous relevant work experience in a similar role.
- The candidate should have a broad knowledge to navigate around and understand formal communication and be able to analyse a range of issues within the complex institutional environments of ESA, EU and the relevant industrial landscape.
- Experience in documentation management and in the field of communication.
- A good sense of organisation.
- The work associated to this position can require handling of classified documentation.
- The candidate shall confirm to be eligible and willing to apply to a Personal Security Clearance.
- The previous possession of a Personal Security Clearance will be considered positively.
- Be capable to execute activities with a high degree of autonomy.
- Deliver qualitative output under time pressure.
- Excellent interpersonal and communication skills as well as tact and discretion are required.
- Proficiency in the use of the Agency’s information systems and tools is an asset.
- Proficient in the English language, both written and spoken.
- Knowledge of another ESA member-state language is an asset.
- Candidates must be eligible to work in the EU.
About the Company
On offer
- Flexible working policy (hybrid working)
- Comprehensive and competitive benefits plan
- A range of wellness activities and employee assistance programs
- Casual dress code
Relocation:
The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.
Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.
DE&I
Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.
Data Protection:
For more information on how the personal data in your application is process, please see the link Data Protection policy here.