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Documentalist (RT-C/NAV-MMC/00099)

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Documentalist, based in Noordwijk (Netherlands).

 

Role Responsibility

The task covers the daily operation, maintenance and change control for records in the Navigation Directorate’s Documentation and Configuration Management System. This includes the participation in and to support improvements of the processes related to the use of electronic documentation and configuration systems, management tools (e.g. for action tracking) and other relevant IT tools. The documentation and configuration tasks are rendered by the CADM Office to given programmes, projects and specific organizational entities within the Navigation Directorate. It includes the following regular duties in particular: 
•    Document registration, distribution and archiving, as well as provision of reproduction services of documents and media. 
•    Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database. 
•    Processing configuration controlled document changes and official papers relevant to the activities of the unit. 
•    Generation and maintenance of documentation and configuration tracking lists. 
•    Support to the management of the User Account List to the Directorate‘s servers and services. 
•    Support to users for entering and retrieving documents from various Documentation and Configuration Management related server systems (internally and externally).  
•    Liaising with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues. 
•    Provision of paper copies of electronic documents on request, creation of electronic versions of documents and management of original files. 
•    Support to all documentation and configuration related tasks for technical and non-technical reviews. 
•    Support to the Directorate Document & Records Officer (DDRO) in discharging relevant functions. The above tasks must be implemented in line with applicable Directorate’s Configuration Management processes and standards in close collaboration with relevant CM authorities
 

Successful Candidate

The Specific Competence Requirements are defined detailed as follows:

• University degree (Bachelor) from a recognized Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant), with typically 4 years of relevant experience.
• The work associated to this position can require handling of classified documentation. The candidate shall confirm to be eligible and willing to apply to a Personal Security Clearance. The previous possession of a Personal Security Clearance will be considered positively
• Proven experience in documentation management.
• Good knowledge of the specific activities and/or organisation, of the applicable configuration management working procedures and support tool(s) are an asset
• Proficient in the English language, both written and spoken, knowledge of another official ESA language is an asset
•  Experience in controlling and/or management of activities and resources in aerospace industry. For some tasks knowledge of Finance/Accounting may be required
• Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular advance usage of Excel (Ms-Office and in particular advanced use of Excel)
• Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset
• Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications. Past experience with ESA in relevant activities is an asset.
 

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Company events

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, Luxembourg, the Netherlands, Spain, Switzerland.

Serco is a trusted provider of services to National Space Agencies and the European Space Agency (ESA). We have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

Make a difference every day.

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

 

Serco European Agencies

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