Configuration Management Engineer (RT-C/NAV-MMC/00123)

Job Introduction

Are you fascinated about Space? Do you have a working experience in the field of configuration, IT and documentation management matters? You could be our new Configuration Management Engineer​. Come and join talented diverse Serco team at the European Space Research and Technology Centre (ESTEC) based in Noordwijk, the Netherlands. 

Serco is among the leading Space Industry and Services Companies. Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions.  

Role Responsibility

Product Configuration support:

• Analyse and contribute to the specification of relevant processes for Segment and System CI identification, verification and control in support of NAV engineering activities;
• Support implementation and maintain programmatic, contractual and technical Baselines;
• Contribute to the generation of product documents such as Product Tree, CIDL, ABCL, CSAR and CSR (Configuration Status Report);
• Follow-up and document product configuration evolutions from as-contracted, as-designed, as-developed, as delivered, as-deployed, as-installed to as-operated;
• Perform configuration audits, inspections and CI identification;
• Configure, operate, report from and improve CM databases;

Project Change Control support:

• Prepare and follow-up as secretary of an entrusted Configuration Control Board (CCB) including improvement of the CCB Terms of Reference;
• Support processing and disposition of CCB documents for review and approval including improvement of the relevant DMPs (Document Management Plan);
• Provide status data and maintaining a well-structured record system for relevant CM processes and transactions, Contribute to or maintain entrusted project documentation such as BRN (Baseline Release Note), CISL, DRL and DRDs where requested;
• Support preparation formal CM requirements for inclusion in industrial contracts;

Review support:

• Support technical and non-technical project reviews by managing the relevant documentation in tools and provide product CM expertise;
• Register, distribute and archive documents, as well as provide of reproductions of documents and media;
• Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database;
• Generate and maintain the documentation and configuration tracking lists;
• Support the management of the User Account List to the Directorate‘s servers and services;

Information Management:

• Define and supervise processes and procedures for information and documentation workflows;
• Identify information contents for digitalisation and automated processing.
• Interface external Documentation Processing Support Services (DPSS); defining detailed procedures and overseeing the execution of the upload and configuration of NAV related information and documentation;
• Organise document logistics for events such as project reviews, audits and specific contract milestones;
• Supervise and take corrective actions to maintain quality of document metadata and compliancy with ESA and NAV policies and requirements;
• Identify information types and records and adequate processes for handling them.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Master in Engineering or equivalent university degree;
• At least 4years of relevant experience in Configuration Management;
• Proactive generation and review of document templates, information structures, metadata, system functions, procedures and processes related to the systems in use by end users and the Navigation Documentation and Configuration team;
• Organization of the Navigation documentation office logistics including, but not limited to procedures, media and ledgers;
• Support to the Directorate Information and Records Officer (DIRO) in discharging relevant functions such as implementation of the Documents and Record Schedule, as well as ESA’s governance on data, records, archives and data protection;
• Expertise with at least one PLM, asset management or CM process relevant tool (Windchill, Jira, SAP, Eclipse, Hardcat, WAND, ClearCase/ClearQuest)
• Expertise in applying at least two CM process relevant standards (ex.ECSS-M-ST-40C, NASA IVV-10, CM-II-100, ITIL, SAE EIA-649, DOD-STD, MIL-STD, ISO 10007, IEEE Std-828, SEI-CMMI);
• Knowledge of industrial product data representation such as ISO 10303;
• Fluency in English is mandatory; knowledge of another European language is an advantage.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Company events

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland.

What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers.

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

Make a difference every day.

Take pride in what you do!

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

Serco European Agencies