Job Introduction
Serco has made significant contributions at ESA's European Space Operations Centre (ESOC) in Darmstadt, supporting a wide range of space missions and projects. Serco provides essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft operations, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector, ensuring successful mission outcomes and advancing space exploration.
On behalf of our client, ESOC, we are looking for a skilled Cloud Operations Engineer join our team distributed over the ESOC site, in Germany.
Main Responsibilities
As Cloud Operations Engineer you will concentrate your activities on the following:
- Deploy, and maintain cloud-based infrastructure (Telekom, OVH, AWS, Azure, Google Cloud, etc.) to meet the needs of the organization.
- Monitor cloud infrastructure to ensure optimal performance, availability, and cost-efficiency. Identify and resolve bottlenecks, performance issues, and cloud resource limitations.
- Develop and maintain automation scripts (using tools like Terraform, Ansible, or CloudFormation) to streamline cloud deployment processes and enhance operational efficiency.
- Implement and enforce best practices for cloud security, including access control, identity management, data encryption, and compliance with relevant regulations (e.g., GDPR, HIPAA).
- Respond to requests in timely manner, update the request tickets and provide feedback.
- Respond to and resolve cloud infrastructure incidents, ensuring minimal downtime and effective root cause analysis. Participate in post-incident reviews and implement corrective actions.
- Work closely with internal and external teams, to integrate and optimize cloud solutions within the broader organizational infrastructure.
- Maintain comprehensive documentation for cloud infrastructure, configurations, and troubleshooting procedures.
- Provide continuous improvement ideas, suggestion and support the team in implementation.
- Provide regular updates to the team leader/Service Manager.
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
- Basic understanding of cloud infrastructure, security, and networking.
- Strong problem-solving skills and a willingness to dive into troubleshooting.
- Ability to work well in a collaborative team environment.
- Certifications(optional but a plus):
- AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or any basic cloud certifications.
On Offer:
- Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing
- Hybrid working model
- 30% subvention on Deutschland ticket
- Gym membership discount
- Participation in pension and health scheme
- 30 days of holiday
About the Company
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.