Business Analyst (16747, L1)

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Business Analyst, in an International Organisation, based in Brussels.

Role Responsibility

You will be responsible for:

• Provision of expert advice and assistance, solution patterns and best practices in following areas of ICT infrastructure technology; business process management and rule execution engines, interoperability, business activity monitoring.
• Elaboration of functional and non-functional requirements and business case analysis related to the area of expertise. Contribute to documentation of user requirements and functional requirements
• Risk and impact analysis
• Review of Information Systems Infrastructure Architectures
• Process analysis and analysis of the integration of different information systems
• Participation in technical working groups, progress meetings and meetings with the users
• Coordination and collaboration with the project teams
• Provision of technical evaluations and audit reports in relation with information systems infrastructure

Successful Candidate

You should have:

• In depth knowledge of large organization administrative business processes
• Knowledge of wiki, collaborative sites and social networks
• Strong capacity in preparing and writing reports and giving high level presentations
• Ability to participate in multi-lingual meetings, good communication skills.
• Capability of working in an international/multi-cultural environment, rapid self-starting capability and experience in working in team;
• Very good knowledge of English and French.
• In depth knowledge in the domains of requirements analysis, performance analysis and business process modelling and of Business analysis and project management tools and methodologies.
• Modelling tools such as UML, Sparx Enterprise Architect or comparable,
• Methodologies such as RUP or Agile

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Serco European Agencies