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Business Analyst (15934, L3)

Please Note: The application deadline for this job has now passed.

Job Introduction

Ready to take up challenges for the new Year, at the heart of European institutions ? We are recruiting our future Business analyst to join our great Team in Brussels ! 

Discover more about this exciting opportunity opportunity below :) 

By joining Serco, you will be part of Company, where not only is the nature of the work we do important, but where everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.


Role Responsibility

You will be responsible for the analyse of existing processes of the current document management with complex conditioning, in order to identify possible shortfalls. You also will be in charge of designing the processes for the future document management with complex conditioning.

Throughout it all you’ll make sure to plan and develop the out IT system allowing complex documents with many conditions automatic split into multiple documents depending on conditions using Microsoft Office, in particular Word and Excel.

Successful Candidate

If you are and experienced Business Analyst with IT skills, we definitely want to hear from you ! Naturally you’ll need to have a strong capacity in preparing and writing business analysis. You have to be capable to speak to business and technical audiences

We expect from you to have excellent skills in business process designMicrosoft Office, in particular Word, Excel and Access, should have no secret for you ! 

As we are an international Team, you should be able to work in English, and to work in a multicultural environment. French is considered as an asset. 

If you define yourself as resilient, have team spirit and are open mind, you are the perfect candidate for this job ! 



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.
  • Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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