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Bid Coordinator

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for a Bid Coordinator, to reinforce the team in our Brussels office!

The role involves working within the European Bidding Team to provide dedicated, high-quality support to the central BD team and individual bid teams across the Business Unit, working with teams based in Belgium, Italy, Germany, France, Spain, Holland, Switzerland, Czechia and others.

This is a key role within the team to ensure that we are in the best position to win good business to grow and develop the company.

Day to day this means working with BD and bid teams to support excellent project management, robust governance and the production of winning bids.

This is an opportunity to work in a diverse organisation, in a high-profile, crucially-important role; it also offers opportunities to gain a broad range of experience within the BD and bidding environments.

This role sits in the European Bid Team reporting to the Head of Bidding (Europe).

This is a project-based role, working across all geographies and disciplines within the Europe BU as required.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.


Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As Bid Coordinator you will be responsible for:

Key Accountabilities: 

Bid/BD support:

  • Support the governance process for individual bids, working in partnership with Bid Managers and wider bid teams
  • Work with the Head of Bidding (Europe) and individual bid teams to help maintain the central pipeline, including an accurate view of all bid release/response dates, resourcing requirements etc.
  • Provide support to individual bid management and governance processes as required, including
    • Support with booking meetings – e.g. governance sign-offs, black hats etc.
    • Supporting key stages of the bid process – e.g. production of bid kick-off packs, managing red reviews etc.
  • Manage individual bid calendars
  • Manage individual bid budgets in partnership with individual bid teams
  • Manage the SharePoint site for each specific bid
  • Manage bid portals – e.g. uploading clarification questions and circulating responses; uploading bid submissions on time etc.
  • Contribute to ad hoc bid writing, management and production tasks as required
  • Gain/maintain expertise in BD/bid processes, through liaison with the central function
  • Provide general support to the team as required (e.g. organisation of events, travel etc.)

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Essential technical and professional skills, knowledge and qualifications: 


  • Experience of effective working on live bids – good understanding of public procurement processes, rules and portals
  • Accuracy and attention to detail, with excellent organisational skills
  • Excellent Office skills (Word, Excel, PowerPoint etc.)
  • Mandatory to speak Dutch and English fluently – any other European language is a strong asset
  • Capacity to handle demanding and fluctuating workload
  • Thoroughness and attention to detail with steadiness under pressure
  • Energy and tenacity
  • Team player
  • Strong communication and interpersonal skills to work with a range of people


  • Demonstrable track record of innovative thinking
  • Implementation of new processes and systems

Additional / special features of the role: 

  • Opportunity to influence and help develop new processes within the BD/bid functions
  • Opportunity to operate individually and within a team
  • Capacity to develop management and commercial skills
  • Opportunities for progression
  • Opportunities to work across European, multi-disciplinary bids



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies


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