Back Office Administrator - French / English speaker

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

Responsibilities

Your role as Back office administrator, will form part of a team who manage the company’s back office contractual operations end to end process, ensuring all required business outcomes are met and compliant with comprehensive internal and external processes and best practice - while providing support on administrative duties.

Daily tasks

Verification of timesheets Serco employees / partners

Verification of days worked as shown on timesheets against our contract administration tools using

(OTEAM/SD Worx)

After verification, update days worked in OTEAM where necessary 

Verification of balance of remaining days on timesheets

Verification of Specific Contract number of service providers timesheets VS OTEAM and Monthly performance lists

Verification that both service providers and customer have dated and signed timesheets

Compilation et filing in preparation of quarterly invoicing

Verification of timesheets validity against Specific Contract validity date

Follow up on return of timesheets needing correction 

Follow up of service providers who did not submit timesheets in a timely manner

Verification of invoices

Verification and validation of suppliers/partners/freelance invoices against timesheets received and transmission to Finance Department    

Follow up of suppliers/partners/freelancers of erroneous invoices

Compilation in preparation of invoicing (final verification of timesheets compliance and of order of invoicing, whether quarterly invoicing or invoicing upon completion, invoicing addresses etc…)

Other tasks

Follow up of incoming contracts (verification VS data input in our contract administration tools, signature, return to/from the customer)

Preparation of individual timesheets & transmission to on-site service providers (Serco employees)

Assistance with the encoding of offers of specific contracts and with planning in our contract administration tool (OTEAM)

Assistance with filing, copies, scans etc…

Successful Candidate

French / English speaker.

Package Description

Package Description

Full details on application - Relocation assistance provided, if applicable.

About the Company

Serco’s heritage over the last 40 years has placed us in the Top 50 Services for Governments Companies.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies