Application Support / User Support Specialist - London

Job Introduction

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 120,000 employees worldwide.

Due to continued growth, we are looking to recruit an Application Support/ User Support Specialist on our prestige customer site in London, the UK.

Role Responsibility

This is an entry level role, the pre-requisites for the position is a highly motivated individual who is  able to demonstrate a basic knowledge of IT (User or Support).

This particular Application / Software is unique to the customer so full training will be provided.

Successful Candidate

The ideal candidate should be available to start on the 12th May, 2016

Understanding of any type of process driven Support environment would be an advantage – Logging a query and monitoring through to conclusion (This could be I.T related, or Customer Service, or Call Centre support etc).

You will be judged on your ability to demonstrate excellent Customer service skills,  It is fundamental that the candidate has an excellent command of oral and written English language and who works well within a vibrant team.

Strong interpersonal skills + motivation to work in a Support / Customer Service position are both key factors in securing this position.

Package Description

An excellent position has arisen for an Application Support Specialist providing with the opportunity of working with one of the EU’s most important international regulatory agencies at their Canary Wharf offices in London, UK.

Salary : 22,000£ + benefits.

About the Company

Serco is a FTSE 100 international service company with 120,000 people, in 700 contracts, in 30 countries - Our approach has made us one of the world's leading service companies and our vision is to be the world's greatest.

Serco European Agencies