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Administrative Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a part-time Administrative Assistant (Mo - Fr) to the German General Manager and Leadership Team based at the Support Office in Darmstadt, Germany.

The position is offered as a permanent contract with 20 hours per week.

Role Responsibility

The times where the Administrative Assistant primarily was handling meetings and appointments are over. Today, the job demands a range of talents. Within Serco Services GmbH, the Administrative Assistant will report directly to the German General Manager. The Administrative Assistant will be part of a small team which will provide high level organisational and administrative assistance. The role will also provide a key point of contact within the Business Unit for all key operational stakeholders.

The key purpose of the role includes:

  • Providing Administration assistance to the German General Manager. The job holder is expected to provide proactive assistance to the General Manager with good awareness, knowledge and experience of the nature and work. The successful candidate knows the business and understands how activities of the leaders fit into the business and community, is aware of all key contracts (internal & external) to business.
  • Providing Administration assistance to the German Leadership team through performing travel booking and minuting.
  • Be the key point of contact for the German Operations, responding to requests, scheduling of contract and country visits and board meetings, and the facilitation of requests for information and assistance.
  • Ensuring all corporate systems are kept up to date.
  • Assist with the regular reporting requirements, through consolidation and formatting of reports to the right level of profile, escalation and sharing of activities to meet the divisional requirements.
  • Project management of specific tasks and initiatives including follow up of existing German actions.
  • Provide holiday/sickness cover and assistance to team members to cover part time working, projects and high workload.

Successful Candidate

The successful candidate should bring the following skills and experience.

Essential qualifications:

  • Essential: General university entrance qualification.
  • Desirable: Educated to degree level or equivalent.
  • Essential technical and professional skills and knowledge.
  • Proficient in MS Office, Excel, Visio and strong MS Power point skills.
  • Strong IT skills and able to take on role of superuser for the internal systems including Expenses, Risk Register, Assure etc.
  • Excellent organisational and prioritisation skills to achieve timely results within a pressurised environment.
  • Ability to handle all confidential issues professionally always.
  • Strong relationship management within the team and across divisional boundaries and able to demonstrate a clear knowledge on the purpose and vision of the German Business operational priorities.

Essential qualifications cont’d:

  • ‘Can Do’ attitude, willing & able to provide practical assistance or project support to the capabilities as required.
  • Excellent written and spoken communication skills.
  • Fluency in English and German language.

Essential Experience:

  • Previous experience in a similar role, working for senior Directors who have a large operational remit.
  • Ability to demonstrate discretion and diplomacy.
  • Experience of working on a contract with good knowledge of the contract environment & operational drivers.
  • Good awareness & knowledge of German Business Customer base.
  • Working as part of a team.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies

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