Administration Team Coordinator

Job Introduction

Serco Services GmbH part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

We currently have an exciting opportunity for an Administration Team Coordinator based at ESOC, Darmstadt, Germany.

The position is open ONLY to staff already working in the GOF-9 IT Administration team.

Role Responsibility

We currently have an exciting opportunity for Team Coordinator based at ESOC .

The position is open ONLY to staff already working in the GOF-9 IT Administration team.

Main Responsibilities

The successful candidate should concentrate his/her activities on the following  tasks:

• Manage a small team of administrators
• Act as the line manager for the team
• Perform regular catch-up sessions (appraisals) with the team
• Ensure excellent service quality and performance
• Monthly (and ad-hoc) service reporting
• Act as an escalation point for the customer & internally 
• Work as part of the team
• Take on routine and ad-hoc administrative and office support activities;
• Perform general administration tasks (e.g., organising business travel and training);
• Maintain and validate financial data; Provide support to Controlling and Accounting activities;
• Manage licenses from industrial vendors;
• Maintain and perform consistency checks of databases; Support management of service contracts (e.g., preparation of response to Additional Service Requests from the customer);
• Support procurement related activities (e.g., GRN check, triggering renewals, amending POs);
• Support customer in Supplier Management incl. correspondence;
• Support customer in regard to Cost Centre Management; Compile reports for the customer.

Successful Candidate

Applicants should have a good educational background together with a successful proven experience in a secretarial or administrative assistant role.

The position requires a proactive person with excellent organizational skills, a meticulous attention to detail, and a hands-on mentality.

Good communication skills and an open personality are required including the ability to establish pleasant working interfaces both internally and externally.

Very good MS Excel skills are required for the position (familiarity and ability to work with Pivot tables etc.).

Computer literacy, as well as fluency in English (German would be a plus) are a prerequisite for the position.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Highly competitive salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services, employing over 50,000 people in over 20 countries.

We work closely with the European Government Institutions & Space Agencies providing crucial Services with over 300 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies