System Administration Expert

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For one of our prestigious customers in Frankfurt we are looking for a System Administration Expert​.

Role Responsibility

The main objective of the position is to support the implementation, configuration, documentation and transition to Operational status of the Digital Archiving and Preservation (DAP) service. Desired
competencies include:

Main tasks

• Deploy, configure, support test, pre-production and production DAP environments, integrating the application with the supporting underpinning share IT services, including provision of related documentation
• Acting as single point of contact between the DAP project team and the Operational teams/experts
• Planning, preparing and supporting technical transition tests (compliance with technical standards, monitoring, backup & restore tests etc.)

Successful Candidate

The candidate should have at least 5 years of relevant experience. 

The key person has:

• An excellent command of English with proven drafting ability in the provision of technical documentation
• Advanced knowledge of MS Office (in particular Word, Excel and PowerPoint)
• In-depth experience in the Windows operating systems and has good experience with Oracle
• Relational databases and Tomcat web server.
• Experience with Microsoft SCCM 2007 (or higher) software distribution and task sequences has a good command of scripting and packaging techniques for Windows plus experience in debugging/troubleshooting applications deployed in Tomcat.

Specific technical competencies:

• Knowledge of Active Directory (2008/2012), DNS Group Policy, DHCP, Windows Server 201 administration and troubleshooting, SCCM 2012, VMware vCenter 5 and PowerShell scripting.
• Experience in operating critical IT infrastructure environments, with mixed operating system and databases (Windows, ESX, MS SQL Server and Oracle technologies) and managing service transition creation and maintenance of technical support documentation
• Good understanding and experience working with ITIL processes, particularly change, incident and problem management
• Experience in maintaining accurate and up-to-date technical, configuration management, inventory and troubleshooting documentation relating to the DAP service
• Experience of network and storage systems, technologies and equipment

Behavioural competencies:

• shows commitment to the achievement of team goals, good team player ready to step in when needed
• manages multiple assignments, tracks progress and reports on numerous processes simultaneously
• uses diplomacy and tact when dealing with colleagues
• uses simple/clear words to communicate ideas
• good analytical and problem solving skills
• proactively keeps their knowledge up to date

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services Belgium, part of the Serco group, A FTSE250, Multi-national Service Provider. In Belgium  and Luxembourg we work closely with the European Institutions providing crucial Services in the IT department with over 220 staff members.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Serco European Agencies