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Site Manager / FM Services - DUTCH SPEAKER

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

Role Responsibility

Your responsibilities:

  • you are responsible for the commercial relationships with the customer, the suppliers and subcontractors.
  • You manage the contracts entrusted to you and report on the follow-up of the agreed standards and appointments.
  • You ensure good internal and external communication both within the own department and with the internal customer, subcontractors and suppliers
  • You are responsible for the follow-up of all facility problems on the site
  • You propose action plans to achieve the qualitative, operational and financial expectations
  • You are responsible for motivating, coaching and guiding your employees and adjust them if necessary
  • You communicate in a fluent and comprehensible way with the employees;
  • You organize and structure the operation in such a way that it functions optimally
  • You report and monitor the daily management (drafting of invoices, accounting and key figures data, dashboards, follow-up of the commissions) and use therefore all available computer tools.

Successful Candidate

  • You have a master or bachelor degree and a technical basic knowledge is a plus
  • You have a decent experience within facility Management in a responsible and management position
  • You are well multilingual, Dutch and French (to European level B2) with good knowledge of the other country language and English
  • You have analytic compentencies, you have a good sense of organization and efficiency
  • You are result-oriented and you have the capacity to monitor and implement the application of the strategies and policies;
  • You are enterprising and you can work in an autonomous way;
  • You master easy MS Office;
  • Your stimulating attitude has a positive effect on the motivation of your employees;
  • Your commercial attitude and your way of communicating are part of your strong points;
  • You are a team player;
  • Given the specific environment, you have a great deal of attention for rules and safety, both in terms of site installations and the employees and customers involved. 

Package Description

You manage and hold the final responsibility for various facility services, namely: catering, cleaning, hard services (technical Plants), landscaping. You have the final responsibility for a team of thirty people who provide all these services on a large Belgian Defense site.

You will have a management team at your disposition: a Chief Technical Engineer, an Accommodation manager and a project manager. The catering and cleaning is controlled by a team manager.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies

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