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Senior System Administrator (2268)

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe.

For our customer in Brussels we are seeking a Senior System Administrator.

Role Responsibility

For our client, the European Commission in Brussels, we are seeking a Senior System Administrator.

Our client has a wide portfolio of applications and Information Systems to facilitate the management of its resources, measures, projects and activities. The Information Systems contribute to the accomplishment of the department's missions by supplying fundamental services in the fields of information technology: New applications need to be analysed and developed, and further, integrated into the Enterprise architecture model. Existing applications need maintenance, development of new functionalities and/or modules, and, in some cases, redevelopment to comply with the architecture framework. The aim is to consolidate projects into integrated systems that can support the business of the department in line with the general principles of the EU-Commission's IT governance.
 
Nature of tasks:

 
• Administration of DG-specific infrastructures, systems and services, such as local Datacentre, virtual environment, network environment, local servers and workstations, Virtual Desktops, DG-specific system/software and hosted applications;

• Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service ; under supervision of the LISO (Local Information Security Officer);

• Information System management in close collaboration with development team;

• 2nd level support in relation with corporate services;

• Installation and configuration of system components and server software;

• Operating and monitoring of infrastructure, systems, servers, workstations;

• Perform configuration management tasks & procedures;

• Incident handling, problem handling: analysis and resolution, problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with the central IT departments;

• Advise in areas such as capacity management, contingency planning, IT service continuity management, disaster recovery management, automation of repetitive tasks, security;

• Coordinate with corporate hosting services;

• Scripting & configurations in context of systems & infrastructure;

• Handling of backups and restore operations of systems & infrastructure;

• Participate in defining and documenting configuration of systems & infrastructure;

• Participate in defining and documenting operational procedures;

• Participate in architectural design/reviews;

• Draft technical content for knowledge base for use of upstream support teams;

• Evaluation and implementation of security standards;

• Participation in coordination and project meetings; 

Successful Candidate

Education & experience:

• At least 14 years of relevant professional experience (including 3 years of successful university studies), 10 of which should be specific to the domain of this role.

Technical skills:

• VMware knowledge

• Workstations: Windows  – MS Office  

• Servers : Windows (Multiple version), Linux (RHeL)

• Virtualization : VMWare ESX, Horizon View

• Databases : Oracle, MS-SQL, MySQL

• Java/ColdFusion applications

• Drupal, SharePoint, EPM, IIS

• Web services (Intranet and Europa Web sites)

• Business Objects Reporting 

• System administration of Windows operating systems and Linux operating system; 

Language skills:

• Fluent in French and English

Personal skills:

• Possess a friendly and patient attitude;

• Ability to work under stress;

• Quick assimilation of new IT applications.

About the Company

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies

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