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Senior Office Automation Expert

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For one of our prestigious customers in Brussels we are looking for a Senior Office Automation Expert at least 5 years of relevant experience.

Role Responsibility

  • The  Office  Automation  Expert  will  be  assigned  tasks  with  a  focus  on  preparing for the transition to a new client platform;
  • Collaborating  with  developers,  the technical  team  and  pilot  users  regarding tests related to the platform and the business applications;
  • Define mitigation methods;
  • Adapt  or  elaborate  installation  packages  for  the  business  applications  when needed;
  • Installation and configuration of hardware and software components in the desktop configuration;
  • Administration of the local environment, directly related to the PC environment;
  • Participating in defining and documenting configuration of the local PC environment;
  • Documenting operational support procedure;
  • Drafting technical content for knowledge database;
  • Security administration and monitoring, in adherence to the security rules imposed by the our customer's central security service (complemented by local rules where needed); This task includes anti-virus protection;
  • Software asset management;
  • License management.

Successful Candidate

Knowledge and experience:

  • At least 5 years of relevant professional experience;
  • Very good skills in all of the MS Office applications;
  • Very  good  working  knowledge  of  Windows  7  and  Windows  10,  Office 2013 and Office 2016;
  • Experience in programming languages and scripting and with packaging tools;
  • Good  working  knowledge  of  Microsoft  Group  Policies  and  Active Directory in general;
  • Working  Knowledge  of  System  Center  Configuration  Manager  and App-V;
  • Working  knowledge  of  Microsoft  Application  Compatibility  Toolkit  or Assessment and Deployment Kit;
  • Working knowledge of PowerShell 
  • Knowledge of tools involved in advanced troubleshooting of Windows.
  • ITIL V3 Foundation Certification is strongly desirable.

Language and communication skills:

  • Fluent in English and French - written and spoken;
  • Very good communication skills.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

 

Package Description

Full details on application.

This position can be offered as an Employee or Freelance position.

Estimated start date:  ASAP

Estimated end date:  January / February 2018

About the Company

Serco Services Belgium, part of the Serco group, A FTSE250, Multi-national Service Provider. In Belgium  and Luxembourg we work closely with the European Institutions providing crucial Services in the IT department with over 220 staff members.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

Serco European Agencies

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