RT-S/TIA-AR/00072 Market Research Officer (Telecommunications and Integrated Applications)

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

For our activities in ECSAT, we are currently looking for a Market Research Officer.

Tasks and Responsibilities:

• Analyse economic market potential and perform business intelligence investigations in the market sectors of relevance to Telecommunications and Integrated Applications;
• Assess the impact that technology trends (Data analytics, machine learning, Artificial Intelligence, automated transport) have in the market and the derived opportunities for space-based business applications;
• Assess market opportunities of proposed and on-going projects and propose measures to strengthen them;
• Identify trends and opportunities for new applications/services arising by the technical and business developments in the space sector;
• Define strategies to approach and establish presence new markets and measures to support ARTES Industry in seizing those opportunities;
• Characterize the stakeholders’ context and identification of partnerships opportunities;
• Use Customer Relationship Management tools (CRM) to maintain a database of relations with TIA-A current and potential partners;
• Identify high-level requirement for possible future business applications activities;
• Undertake outreach activities for establishing contacts with users communities, Industry fora, and relevant stakeholders;
• 20 Short duration European missions (2 days per trip) during the duration of this contract;
• 6 Medium duration European missions to ESTEC (1 week per trip) during the duration of this contract.

Successful Candidate

The following skills and experience are essential:

• Master’s degree or equivalent qualification in engineering or economic/business studies with minimum of 4 years of relevant experience;
• Significant experience in market research and business intelligence, preferably applied to some of the market sectors of relevance to space based applications;
• Sound knowledge of the overall space applications market, including the main space actors (technology suppliers, satellite operators, service providers);
• Familiarity with the underlying space technologies (i.e. satellite communications, navigation and earth observation);
• Excellent communication and presentation skills;
• High standard of document drafting;
• Ability to work effectively both within a small team and in an autonomous way.

The following skills and experience are desirable:

• Knowledge of ESA and in particular of TIA space applications programmes;
• Experience in managing space applications activities is desirable.

Other general skills are required to provide the service:

• Willing to travel to ESA establishments and/or other European locations;
• Comfortable in an international working environment;
• Fluent in English, both written and spoken.

Please note that the closing date for the applications is on 01/01/2018.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Serco European Agencies