RT-C/TIA-TT/00087 Assistant Programme / Project Controller

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

For our activities in ESA/ESTEC we are currently looking for an Assistant Programme / Project Controller.

Main tasks

The Key Person shall support the Directorate of Telecommunications & Integrated Applications, assigned to the Technologies and Products Division which is located at two ESA sites –namely ESTEC and ECSAT. The Key Person’s activity will cover tasks under the following areas:

1. Control, PR & Communication:

• support and follow up the Divisions programme activities and milestones in liaison with the managers in the Division;
• manage the procurement of promotional items for the Division; including support to preparation of Requirements and SoW, participation in TEBs and follow up of implementation;
• act as the focal point for internal and external communication in the Division including drafting and editing web content and circular letters, etc.;
• manage communications and events of interest for the Division, including conferences and workshops;
• identify new topics for cross-site coordination and propose specific actions for harmonization and coordination;
• interact with staff in the Division as well as with other teams in the Directorate in order to plan, facilitate and stimulate the exchange of information, ensuring a coherent implementation of procedures and processes, in particular since the Division is located in two different sites;
• preparation of presentation material using various s/w tools;
• interface with other assistant administrators and project controllers as well as with managers of other Divisions and Departments as required;
• support the preparation and participate to internal and external audits;
• prepare minutes of internal management meetings, integrating various inputs, and maintain consolidated action item lists for the Division, tracking actions so that they are discharged in coherence with the established procedures;
• support coordination and organisation of Division-level internal and external meetings and reviews.

2. Documentation:

• act as the back-up Administrative support at JCB (Programme Board) with the capacity to provide training to colleagues contributing to JCB documents; support the overall coordination, organisation and monitoring of a JCB and attend the actual meeting as required;
• prepare and assist in producing programmatic status reporting as required. This include inter alia JCB status report, AC and IPC papers, ARTES CC Implementing Rules and various SoW templates used in the Division;
• ensure timely approval of above listed documents as required;
• support handling of documents as well as document structure of DMS systems, including their maintenance according to QMS procedures, from out of paper archives and other sources like ESA libraries, etc.;
• act as a focal point of contact for all documentation/ administrative tools (e.g. DMS such as Daptive, Eclipse and SharePoint used in the Division.

Additionally, the Key Person will be in charge of providing training to colleagues as required and of supporting the configuration management and risk within the Division in line with QMS procedures.

Successful Candidate

The Key Person should bring a University degree (Bachelor) from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant),
with at least 2 years of relevant experience acquired in a similar position.

Appropriate skills and specific experience in the following fields are required:

Proficient in the English language, both written and spoken, knowledge of another official ESA language is an asset.

Experience in controlling and/or management of activities and resources in aerospace industry.

Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular advance usage of Excel (Ms-Office and in particular advanced use of Excel).

Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset.

Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications. Past experience with ESA in relevant activities is an asset.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies