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RT-C/TEC-PM/00441 Resource controller

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

 

Role Responsibility

For our activities in ESTEC, we are currently looking for a Resource Controller that will support in the management of the Directorate's resources and technical infrastructure with the following tasks:

  • Support in the implementation of the Directorate’s overall workforce resource planning, competency evolution and controlling.
  • Implementing and operating uniform procedures and information systems for the management and control of activities , ensuring proper coherence and quality of data; participating in the definition of efficient processes, methods and tools, with particular emphasis on continuous improvement.
  • Monitoring recruitment, functional and integrated support, competency evolution and succession planning.
  • Workload planning and controlling and maintaining interfaces with the corresponding counterparts in other Directorates.
  • Maintaining a detailed view of the workload and workforce evolution at competency level, implementing a pro-active controlling function and performing the necessary analysis to support regular reporting and the related decision-making processes.
  • Controlling the Directorate’s Analysis Centre.
  • Financial implementation of contracts, controlling and reporting.
  • Translation & control of recorded manpower hours to financial recharge to customers and internal cost receivers.
  • Control of the Directorates' manpower Analysis Centre - forecast, monitoring, analysis and control of all costs contributing to the Directorates manpower rate.
  • Financial implementation and operations of the TEC Manpower Frame Contract for contractor support - includes monthly manpower & mission.
  • GRNs, annual financial reconciliation, implementation of new contracts in esa-p.
  • Providing ad hoc and monthly reporting and analysis of resource status.
  • Requirements Development of reporting dashboards in Tableau.

Successful Candidate

  • Masters in Engineering or equivalent or MBA or equivalent University degree from a recognised Institution of secondary studies or equivalent qualification in Business Administration, with minimum 4 years of relevant experience.
  • Excellent analytical and reporting skills with the ability to manage large & complex data sets and have an affinity with manpower control.
  • Experience in creation and development of Tableau dashboards. 
  • Familiarity with SAP and the agency's cost model would be a distinct advantage.
  • Excellent communication skills and be client focused.
  • Proven ability to work autonomously, whilst being a cooperative team player.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies

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