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RT-C/NAV-MMC/00060 Configuration Management Engineer

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For our activities in ESTEC, we are currently looking for a Configuration Management Engineer.

Role Responsibility

The post holder will carry out the following specific duties:

  • Product Configuration support:
  • Analyse and contribute to the specification of relevant processes for Segment and System CI identification, verification and control in support of NAV engineering activities;
  • Support implementation and maintain programmatic, contractual and technical Baselines;
  • Contribute to the generation of product documents such as Product Tree, CIDL, ABCL, CSAR and CSR (Configuration Status Report);
  • Follow-up and document product configuration evolutions from as-contracted, as-designed, as-developed, as delivered, as-deployed, as-installed to as-operated;
  • Perform configuration audits, inspections and CI identification;
  • Configure, operate, report from and improve CM databases.
  • Project Change Control support:
  • Prepare and follow-up as secretary of an entrusted Configuration Control Board (CCB) including improvement of the CCB Terms of Reference;
  • Support processing and disposition of CCB documents for review and approval including improvement of the relevant DMPs (Document Management Plan);
  • Provide status data and maintaining a well-structured record system for relevant CM processes and transactions;
  • Contribute to or maintain entrusted project documentation such as BRN (Baseline Release Note), CISL, DRL and DRDs where requested;
  • Support preparation formal CM requirements for inclusion in industrial contracts.
  • Review support:
  • Support technical and non-technical project reviews by managing the relevant documentation in tools and provide product CM expertise;
  • Register, distribute and archive documents, as well as provide of reproductions of documents and media;
  • Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database.
  • Generate and maintain the documentation and configuration tracking lists;
  • Support the management of the User Account List to the Directorate‘s servers and services.
  • Documentation Handling and other support tasks:
  • Support users for entering and retrieving documents from various Documentation and Configuration Management related server systems (internally and externally);
  • Liaise with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues;
  • Support to analysis of CM related KPIs for internal and external activities including monitoring of application and maturity of configuration control methods, procedures and standards including identification of improvements;
  • Support to the Directorate Document & Records Officer (DDRO) in discharging relevant functions.

 

Successful Candidate

The personnel applying for the requested position should have the following skills and experience:

Qualifications:

  • Master in Engineering or equivalent university degree from a recognised Institution of secondary studies.
  • At least 4 years of relevant experience in Configuration Management.
  • High level of autonomy and pro-activeness.
  • Excellent communication skills and professional maturity that is required to carry out complex tasks and high level of responsibility.
  • Very good working knowledge of spoken and written English.
  • Eligibility to national personal security clearance relevant to ESA NAV programmes.
  • Availability for occasional duty travel.

Technical Skills:

  • Office productivity: PC (desktop, laptops), mainly in a MS Windows based application environment such as Office 365, in particular good knowledge in MS Excel.
  • Expertise in applying and configuring at least one PLM, asset management or CM process relevant tool such as Windchill, Jira, SAP, Eclipse, Hardcat, WAND, ClearCase/ClearQuest.
  • Expertise in applying at least two CM process relevant standards such as ECSS-M-ST-40C, NASA IVV-10, CM-II-100, ITIL, SAE EIA-649, DOD-STD, MIL-STD, ISO 10007, IEEE Std-828, SEI-CMMI.
  • Knowledge of industrial product data representation such as ISO 10303.

 

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies

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