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RT-C/EOP-PM/00094 Documentalist

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

For our activities in ESTEC, we are currently looking for a Documentalist.

The tasks cover the operations, maintenance and evolutions of the
(SharePoint based) documentation management system, including
processes and the use of supporting electronic documentation
management tool. Typical duties would include:
• Regular review of the status of running contracts and internal activities
of interest
• Gathering of deliverable documents from Technical Officers and
in-house experts
• Document registration, distribution and archiving, as well as provision of
reproduction services as needed
• Handling confidential information and access rights of users with
respect to these deliverables
• Processing official and internal papers relevant to the activities of the
Division
• Maintenance of accurate records of information in Excel and in
SharePoint
• Management of original files and creation of electronic versions of
documents
• Build up and maintenance of Division document registration/filing
system according to QMS standards, acting as a point of contact for all
documentation/administrative tools (e.g. DMS, RID system, action item
database, etc.) used by the Division
• Compile inputs from the responsible contributors for monthly reports
and Quarterly Status Reports, for review and finalisation by the Division
Head, when required
• Related support to study reviews
• Supporting users in retrieving documents on request from SharePoint or
from archive
• Responsible for the effective transition of documents from paper copies
to digital records
• Support to enhancements of the document management concepts and
of future improvements
• Provision of various logistic support to the Division

Successful Candidate

- A university degree (Bachelor) or equivalent qualification with minimum 2
years of relevant experience in the above-mentioned tasks.
- General interest in and good understanding of technical, programmatic
and policy issues of ESA EO programmes
- Proficiency in MS Office packages including Powerpoint and Excel.
- Knowledge of ESA administrative and financial processes is a definite
advantage.
- Highly proficient in modern planning control tools, office automation
software and databases
- Experience with SAP is an advantage.
- Excellent planning and organisation skills and attention to detail.
- Good communication skills.
- Ability to work both autonomously and as part of a team within the
boundaries of assigned tasks and a stringent schedule
- Initiative and motivation to perform to high standards in a demanding
environment.
- Ability to establish and maintain effective working relationships with the
outside world.
- Excellent command of the English language, both oral and, more
importantly, written.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Serco European Agencies

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