RT-C/DG-SE/00035 Secretary - NONE WAS SELECTED - IT WAS REISSUED

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

For our activities in ESTEC, we are currently looking for a Secretary / Administrative Assistant.

The ideal candidate will focus his/her activities on the following tasks:

• Preparing and processing data, drafting and computing documents (minutes, correspondence,…), spread-sheets, presentations, reports and background files;
• Pro-actively following up actions, especially in meeting internal and external commitments and keeping deadlines;
• Paper and electronic records filing and archiving in document databases; information management and data collection where applicable;
• Organizing logistics for meetings, workshops; supporting the organization of visits and events with internal and external partners;
• Providing support for the preparation and approval cycle of documents; providing minute-writing services;
• Supporting the Education Office outreach team with: i) logistics and organizational tasks when requested; ii) web and social media publication when requested.
• Collecting and consolidating outreach figures, statistics and participation data generated by the Offices’ activities; preparing structured analytical yearly reports;
• Being the focal point/interface liaising with other services for smooth/effective running of the business; liaising with other secretariats for effective coordination;
• Maintaining and populating documentation databases; keeping track and storage of documents;
• Supporting the effective functioning of the Education Office’s team and liaising with local facility/site and other support services as necessary;
• Day-to-day support to Unit personnel regarding business travel arrangements, leave management, coordination of training;
• Ordering of office supplies and maintenance of stationary;

Successful Candidate

The successful candidate shall have:

Completed secondary education and professional training in administrative or clerical support.

Senior Assistant level with a minimum 5 years’ experience in administrative duties.

The ideal candidate should also have appropriate skills and specific experience in the following fields:

• State-of-the-art and proven knowledge in area of responsibility at required level.
• Proficiency in the use of the Agency's information systems, different tools (including CURSA) and applications is an asset.
• Knowledge of internet development, publication tools and media.
• Knowledge of the relevant Agency rules, processes and procedures is an asset.
• Communication.
• Continuous Learning.
• Customer and Service Focus.
• Planning & Organization.
• Results Orientation.
• Self-Motivation.

Additionally, the successful candidate should have appropriate skills and specific experience in the following fields:

• Proficient in the English language, both written and spoken; knowledge of another official ESA language is and asset.
• For site specific functions fluent knowledge of the local national language is also required.
• Highly proficient with modern electronics office automation tools in particular Microsoft Office suite and electronic mailing (preferably Lotus Notes).
• Familiarity with ESA working environment in a similar position is a distinct advantage.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies