Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.
Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.
Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe.
Role Responsibility
For our activities in EUMETSAT, we are currently looking for a Mission Control System Operations Engineer (Copernicus Sentinel).
The successful applicant shall perform tasks related to mission control system operations and engineering:
- For Copernicus Sentinel-3 mission: for routine Sentinel-3A operations, as well as for the commissioning phase for Sentinel-3B leading to the routine operations phase for the dual satellite system.
- For the Copernicus Sentinel-6/Jason-CS mission: for routine operations of S6.
- The activity shall require the full time presence of the Key Person on site at EUMETSAT.
The ideal candidate shall perform mission control system operations, including:
- Scheduling and coordination of daily operations;
- Monitor the status of the mission control system and perform daily checks to confirm nominal status and performance;
- Monitor the status of the mission control system interfaces to other facilities;
- Perform anomaly investigations;
- Provision of support, as required, to critical and/or special operations;
- Contribute to the design, development, documentation and maintenance of mission control operations procedures identified from operational needs;
- Contribute to the design, development, documentation and maintenance of system and ground segment procedures identified from operational needs;
- Contribute to the design, development, documentation and maintenance of specific tool/scripts identified from operational needs;
Additionally, the successful candidate will focus his/her activities on the following:
- shall provide expertise in operational ground segment operations;
- shall provide training, through written materials, practical demonstrations and presentations, to other parties involved in Operations (including controllers, analysts and engineers).
- shall contribute to the design, development, documentation and maintenance of tools that provide statistics reports and support the monitoring and operations of the mission control system, as requested;
- shall contribute to the generation, maintenance and update of mission control system operations related design, user documentation, procedures or operations guides, for example as a result of a system update or a validation activity, in accordance with the established EUMETSAT Operations Department configuration management and quality assurance practices.
- shall liaise and coordinate as required with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations (through procedure and operations guide updates, configuration changes, database or user interface changes etc.);
- shall acquire and maintain an operational view of the ground segment, in particular the space and ground segment operational needs for mission control;
- shall review any planned changes or evolutions to the system configurations for the ground segment to assess potential operational impacts with respect to the mission control system;
- shall interface with teams responsible for the implementation of system upgrades to support major operations projects, including System Mid-Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrades;
- shall contribute to validation campaigns, including operations validation tests, participating in the co-ordination, planning and execution of these campaigns as needed, including TRRs/TRBs/FATs/OSATs/ORR, etc for ground segment components and operations;
Successful Candidate
Knowledge and experience with the following is considered essential for the Key Person:
- A university degree (or equivalent) in a discipline relevant to the job profile;
- At least 3 years’ experience in the operation of spacecraft control systems using SCOS-2000;
- At least 3 years’ experience of developing and/or maintaining spacecraft mission control systems software;
- Demonstrated experience in the definition and implementation of the verification and validation of spacecraft mission control systems;
- Demonstrated experience with UNIX/Linux operating systems;
- The Key Person shall be able to communicate effectively in English (verbally and written);
- The successful candidate shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work under pressure and with a minimum of supervision.
Furthermore, it would be highly desirable for the key person to have experience with or knowledge of some of the following:
It is highly desirable that the Key Person has experience with or knowledge of some of the following:
- Experience in the use of databases and SQL-related querying in relation to spacecraft mission control systems;
- Experience in the definition, development, integration and acceptance testing of spacecraft mission control systems;
- Experience in the operations preparation and routine operations of Low Earth Orbit (LEO) satellite systems ;
- Experience of Oracle databases;
- Experience of using configuration management systems such as CVS;
- Experience of using satellite simulators;
- Familiarity with ECSS and CCSDS standards related to space-to-ground interfaces and applicable to Satellite Monitoring & Control Systems: Packet Telemetry and Telecommand standards, PUS (Packet Utilisation Standard), etc.;
- Familiarity with flight dynamics and mission planning functions and systems as applied to satellite operations.
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
Package Description
Full details on application.
Relocation assistance provided (if applicable).
About the Company
Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.
Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.