Local System Administrator

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with 50,000 colleagues globally who are equally as passionate about delivering great service as you.

For our customer, a European Institution in Brussels, we are currently looking for a Local System Administrator.

Role Responsibility

• Administration of systems or applications with local impact;
• Installation and configuration of system components and server software. Integration of servers in the local environment;
• Monitoring of servers;
• Incident analysis and resolution, problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with other IT departments and with 3rd party maintenance contractors ;
• Advising in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security;
• Maintenance of the server procedures manual and disaster recovery plans related to managed systems and applications;
• User administration and user right management in a Windows environment;
• Monitoring and administration of local “print and file” servers.
• Handling of backups and restore operations(user data and configuration data);
• Monitoring and administration of network resources like shared printers network drives, etc.

Successful Candidate

• At least 3 years of relevant professional experience;
• University or college degree in a computer science and/or technology program (or equivalent work experience);
• Very good knowledge of Windows Server;
• Sound knowledge of different versions of Microsoft Windows operating system;
• Very good knowledge of all the MS Office applications (Outlook, Office, Excel, PowerPoint);
• Advanced IT product knowledge and experience (Hardware/Software);
• Highly autonomous and IT skilled in IT management tools;
• Previous experience with ticketing systems;
• Analytical and problem solving skills along with a strong focus on customer satisfaction;
• Familiarity with ITIL methodology; ITIL Certification is a strong plus.

Language and communication skills:

• Excellent verbal and written communication skills in French and English.

Package Description

Full details on application

Contract: Employee or Freelance.

Start date: Immediately / As soon as possible

End date: 01/03/2018  (possibility of extension)

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with 50,000 employees worldwide.

Serco European Agencies