Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.
Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.
Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe.
Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.
Role Responsibility
Main tasks and specific technical competencies
- In depth experience in IT PMO, including leading projects in accordance with accepted project management standards (looking after project processes, e.g. risk/issue logs, procurement, documentation repositories) and planning, estimating and controlling, also using quantitative methods
- Hands-on experience and sound knowledge of project management methodologies (preferably PMBOK or Prince2)
- A strong understanding of “business IT”, including trends, business parameters and developments in the field of IT projects, software applications and/or infrastructure
- Proven experience in providing services to internal stakeholders to achieve successful project outcomes.
- An understanding of the principles and frameworks behind successful project management, including agile approaches from a methodology implementation and support perspective.
- A detailed understanding of project delivery and acceptance processes within a fast-paced business environment, including in respect of setting acceptance criteria, defining quality assurance plans and overseeing testing/acceptance processes.
- An advanced knowledge of MS Project or equivalent portfolio/project planning and management tools.
Successful Candidate
The ideal candidate should have at least 10+ years of relevant experience.
General specifications
Position-specific expectations (all mandatory)
- Bachelor’s degree in information technology, business administration, computer science, information system security or related disciplines.
Generic technical competencies (all mandatory)
- A good command of English with proven drafting ability
- A working knowledge of MS Office (in particular Word, Excel and PowerPoint)
- A good understanding of Information Technology
- Academic education in business administration, information technologies or related disciplines.
Behavioural competencies
- Establishes and maintains cooperative relationships with staff and management at all levels, both inside and outside the organisation.
- Engages others both directly and indirectly in order to communicate ideas and implement the most suitable approach, by using simple/clear words and/or images to communicate.
- Pursues projects with energy and drive from the conceptual stage to their practical implementation, generating agreed results within agreed time frames.
- Analyses both successes and failures in search of possible areas for improvement.
- Manages multiple assignments and tracks progress on numerous processes simultaneously, being able to establish the duration and difficulty of tasks to ensure that business needs are met.
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
Package Description
Full details on application
Relocation assistance provided, (if applicable).
About the Company
Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 100,000 employees worldwide
