Data Hub Operations Engineer

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you.

Role Responsibility

• Real­time monitoring and control of the end­to­end dissemination chains;
• Support to testing and verification activities;
• Execution of regular maintenance activities;
• Support to configuration control and support to the definition of the network interfaces;
• Execution of Transfer to Operations of service applications (e.g. DHuS);
• Management of service incidents and anomalies;
• Update of Operational Procedures;
• Linux Shell scripting for operational incidents management;
• Interfacing with other groups (software development teams, Production Unit team, Network and Security team);
• Help desk technical support;
• Extraction of service statistics and generation Operational Reports;
• IT Service Infrastructure housekeeping.

Successful Candidate

• Relational database (No SQL database, e.g., Mongo DB is an asset);
• Database programming language;
• XML/XSD;
• Java;
• Linux O.S. and native shell scripting;
• Knowledge of Earth Observation data products;
• Ability to work in a team and to share and acquire knowledge;
• Pro­active problem solving attitude;
• Previous experience of working in cloud virtual environment is an asset+C25;
• Good communications skills in English (spoken, written) and possibly good knowledge of Italian;
• Proactive approach to problem identification and resolution;
• Take full responsibility for the successful conclusion of the activities and success-oriented;
• Availability to travel within Europe to attend meetings.

Preference will be given to employees within "Categoria Protetta (Law 68/99)" or registered in “lista di mobilità”.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco European Agencies