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Business Analyst at Level 4

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

Role Responsibility

The Key Person's activity will cover mainly the following activities:

  • Business Vision and Scope definition
  • Structured Requirements capture and analysis
  • Business Modelling with UML
  • Business Process modelling using BPMN2
  • Data and Entity Relationship Modelling (ER)
  • Information flow modelling
  • Excellent skills to design mock-ups and wireframes, navigation models,  user journeys
  • Agile techniques and principles
  • User Acceptance Testing
  • Requirements Planning and prioritisation
  • Good knowledge of EA sparx
  • Excellent knowledge of Microsoft office tools
  • Critical thinking and structured, analytical approach to problem solving
  • Excellent presentation skills

Successful Candidate

The key person should have:

Degree in Information Systems / Systems Engineering

Desirable :

  • Business Analysis certifications from ISEB, CCBA/CBAP, BCS, Six sigma, etc.
  • Prince 2, PMI Project Management certifications
  • ITIL certifications/ knowledge
  • Pharmaceuticals industry business domain knowledge

Training / knowledge on UEX design and principles 

Minimum 4 years of experience with iterative and waterfall development

Desirable:

  • Proven work experience of working on high visibility projects  in traditional environments with strong project governance (e.g. highly regulated environments)
  • Proven experience in business transformation projects
  • Proven experience in system integration projects /master data management projects
  • Proven experience in producing defining and documenting Product and Services Roadmaps
  • Proven experience in documenting legacy systems, working with architects and business to reverse engineer systems
  • Proven work experience as BI Business Analyst
  • Proven experience of working in projects with offshore development teams

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

 

Package Description

A prestige and challenging work environment with a real opportunity to build your career.

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Serco European Agencies

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